Imagine launch Midband Ripwave Replacement - WiMAX

CivilServant wrote: »

Sounds like they'll say anything to get a you into a 12 month contract.

True though that is good if you get it in writing

If they won't put in writing to you, ask them why :P

They already have suitable for Xbox and Playstation on their advertising. If it isn't up to the job, ring and cancel at any time stating that the advertising was misleading.

Ping times aren't mentioned in their terms of service and half of the terms of service wouldn't be valid if you took them to court or they took you to court which is unlikely to happen.

They will put up a fight if you ring to cancel I imagine but if you reason with them that you bought it for a purpose that they advertised that it was suitable for and it isn't, then they will likely be less likely to insist you keep paying up. Most important thing is if you are arguing it isn't usable, stop using it first! You can't argue that the service isn't good enough for you and continue using it. That is called taking the p*ss.

If they do, hang up and ring back until you get a human being or demand to speak to a manager. Tell the manager your reasons why the service isn't good enough and tell him its doing neither of you any good having the argument because your going to the bank afterwards to cancel payments as it just isn't good enough and them continuing to hassle will result in no money for them and many arguments.

At the end of the day all they care about is money and they are unlikely to take anyone to court given the cost and likelihood of them actually winning if you have a legitimate issue with the service and they also don't want somebody they don't want to ring up hassling people they know won't pay them as it costs staff hours.

Andy454 wrote: »

Sorry guys, alittle off-topic.

Was thinking of opting for Wimax with imagine. I presently use o2 7.2m mobile broadband.

I notice there is a site in leixlip about to go live, can i opt for this hub and take it with me and use it in dublin city or do i need to purchase this additional dongle and pay another 15euro per month?

Well if the hub isn't connected to anything you would probably be able to bring it but you'd need to contact imagine to confirm. The hub would be quite large and require power though.

You'd be better off getting the hub and the dongle I imagine since the charge would only apply if you used it really.

Again though don't take my word for it, email them to make sure.

I've emailed them with a number of questions about the service including availability of fixed wireless service, suitability for gaming and if a stable max ping of 100ms could be expected.

I've also asked them do they block ports and asked if they could tell me what the actual download limit of the fair usage policy is.

I will post the reply here if I get one and it contains anything useful.

MrGarak wrote: »

Hi all,

I just read this:
http://www.siliconrepublic.com/news/article/15202/comms/leixlip-receives-new-high-speed-broadband-network
(was posted on their Facebook page)

I live only a 10 minute walk from the Intel plant here in Leixlip, so I should have no trouble getting a full speed off them during most hours of the day correct?

I was originally planning to get UPC but the head of the house is very abrasive about them because of a dissapointing experience in the past so that looks like a no-go :rolleyes:

I don't know anyone in Leixlip on Imagine so I suppose I would be the Guinea Pig :P

The technology does seem very impressive though from what I've seen, but Irish companies rarely grasp the benefits of these technologies to give the consumer a fair/quality service.

Silicon republic are basically a press release service. you'd expect them to review it if they were a proper media site. I'm planning on getting it in Maynooth so please let me know how you get on.

I wouldn't be impressed by the technology too much. They are all the same if the business oversubscribes them

Crap Irish BB companies and poor regulation has left Irish consumers in a position where we are afraid to sign up to a new service :rolleyes:

Its like buying a used car except it has a 12 month minimum contract length. At least if the car was crap I could get rid of it straight away.