Intermittent Noise on HD channels UPC

loup · 12-02-2010 11:37AM #1

Is anyone else getting this? I *think* it may be local to the new HD box. Got it installed a couple of months ago and every now and again on the HD channels only, I get a long noise like a beeeeeeeeeeeeep for about a minute, then I lose sound and then eventually it rights itself and the sound comes back after a couple of minutes.

Also my series link doesnt work now, it did initially and recorded a whole series but now when I choose series link, it appears in the TV planner as it should but never records the programme. If I choose not to record all programmes it works fine.

I think it may be a problem with the HD box itself but I'm not sure. Do these boxes upgrade themselves software wise ie through the cable? Havent seen a service upgrade message as yet.

dunworth1 · 12-02-2010 02:03PM

loup wrote: »

Is anyone else getting this? I *think* it may be local to the new HD box. Got it installed a couple of months ago and every now and again on the HD channels only, I get a long noise like a beeeeeeeeeeeeep for about a minute, then I lose sound and then eventually it rights itself and the sound comes back after a couple of minutes.

Also my series link doesnt work now, it did initially and recorded a whole series but now when I choose series link, it appears in the TV planner as it should but never records the programme. If I choose not to record all programmes it works fine.

I think it may be a problem with the HD box itself but I'm not sure. Do these boxes upgrade themselves software wise ie through the cable? Havent seen a service upgrade message as yet.

sounds like its the box alright

i dont have te sound problem on my box

the boxs normally upgrade themselves when they are in standby. and only when it isnt recording something

Intermittent Noise on HD channels UPC

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