TomTom Home Error Message

guydub · 19-01-2010 12:05AM #1

Hi Guys
I installed win 7 and installed tomtom home2, but when i go to run it i get an error message saying
"TomTom home runtime.exe failed with error 1058 this service cannot be started ----"

Has anyone come across this problem before

KoolKid · 19-01-2010 02:07PM

The easiest way would be to try uninstall & reinstall TTH

guydub · 19-01-2010 07:41PM

Hi, Thanks for the reply.
I have uninstalled and reinstalled a few time now , I have tried downloading it with both firefox and explorer and i have the latest version of Java installed on my computer but still no luck

KoolKid · 19-01-2010 08:34PM

A few things to try.
Uninstall & reinstall (run as administrator)
Run the programme as administrator
Change the properties to run in compatability mode (say vista SP2)
Finally try restart you PC in safe mode & see if it runs.
Let me know how they go.

guydub · 20-01-2010 11:35AM

Thanks for the suggestion

I tried running compatibilty mode but it says my cpu doesnt support it

KoolKid · 20-01-2010 04:39PM

Did it work on any of the above?

guydub · 20-01-2010 05:04PM

wasn't able to run compatibility mode on my laptop.
I am always logged in as an administrator , I reinstalled it a few times but still no luck.
I tried running it in safe mode but still the same error message comes up

KoolKid · 20-01-2010 05:51PM

Are you getting this issue on more than one PC?

guydub · 20-01-2010 06:09PM

I only have one with win 7 on it
it worked fine before when i had xp

KoolKid · 20-01-2010 07:45PM

Anything new installed recently?
Is not a Windows 7 issue. I'm running it on 2 PCs with Windows 7.
Have not heard of any issues. Generally TTH is beta tested for 4-6 weeks prior to general release.
Have you tried downloaded the latest TTH version? Try a fresh download just in case. (Unlikely ,I know!)

guydub · 21-01-2010 10:04AM

I uninstalled some recent programs and then did a fresh install of tth but still the same error message comes up

danjo · 21-01-2010 10:53AM

When you get an error like this just copy the error message and run a search on the the Microsoft web. It will normally provide a solution.

www.microsoft.com

KoolKid · 23-01-2010 03:44PM

Take a look through this thread
http://www.tomtomforums.com/tomtom-go-630-720-720t-730-730t-740-750/12010-tom-tom-home-update-problem.html

guydub · 26-01-2010 11:28AM

Koolkid Thanks for all your help
I right clicked on tomtom home2 in the programmes menu , slected properties , then selected run this programme in compatibilty mode for win xp service pack 3 and it has done the trick .

KoolKid · 26-01-2010 11:34AM

Glad you got sorted..

TomTom Home Error Message

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