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Packages for new and existing customers

  • 08-01-2010 12:36AM
    #1
    Guy:Incognito
    Registered Users, Registered Users 2 Posts: 38,227 ✭✭✭✭


    Has anyone been on to UPC to get the new customer packages applied to an existing account? My last bill was €111 last month for basic Broadband, Phone , Digital max pack with the DVR and 2 extra boxes.

    On there new customer offers they have a package for €95 which gives digital max with HD, Phone with anytime world, 15mb broadband and SKy Sports, which is a far better package (even when I add the 2 extra boxes). Idealy I'd like to just switch to it but if they wont do it I'll cancel altogether and reapply.


Comments

  • #2
    Fresh Pots
    Closed Accounts Posts: 4,234 ✭✭✭Fresh Pots


    Stekelly wrote: »
    Has anyone been on to UPC to get the new customer packages applied to an existing account? My last bill was €111 last month for basic Broadband, Phone , Digital max pack with the DVR and 2 extra boxes.

    On there new customer offers they have a package for €95 which gives digital max with HD, Phone with anytime world, 15mb broadband and SKy Sports, which is a far better package (even when I add the 2 extra boxes). Idealy I'd like to just switch to it but if they wont do it I'll cancel altogether and reapply.
    From reading this thread it seems it depends a lot on who you get through to. I'd say ring up and ask to switch and if they say no ask to speak to their loyalty team.


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