Planner all empty?

Cupart · 29-10-2009 11:28AM #1

Went on holiday for a week (17-25 of October) and when I got back my TV planner was all empty (Thomson DVR - UPC Mediabox)... I'm in Dublin 2 and was wondering if anyone else have had this problem? Had to re-enter all recordings :mad:

Couldn't see any othe thread with the same problem...

nicolac · 30-10-2009 03:06PM

Had the same problem twice so far! It seems to be when they do a software update, it wipes the tv planner you have set up on the DVR box.

UPC/NTL......stop wipping the TV Planners!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Cupart · 30-10-2009 04:23PM

I have had a few software updates earlier and the planner stayed intact.

Now the planner was wiped out but no new software?!?!?!

nicolac · 30-10-2009 04:50PM

The planner always used to be fine after updates, in the past couple of weeks though I've noticed that it wipes it out. I had the chance to check that properly last night when I set something to record.......moments later it said there was an update in progress so I checked the planner afterwards and it was wiped again.

Shouldn't the updates be going through very late at night so that they don't disrupt when people are most likely to be watching tv?

Cupart · 31-10-2009 09:42AM

I have also noticed that when I press the blue key on the remote while in the EPG, instead of going to "Primetime" it just returns to the channel I'm currently on... VERY annoying... I guess this is on all DVR's as it must be a bug in the software :-(

Planner all empty?

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