Chourus/NTL Direct Debit charge

baingal nancer · 09-07-2008 08:47AM #1

Got a letter form upc yesterday saying that there non-direct debit charge is increasing from 2euro to 3euro

how can this charge be legal in the 1st place?its just penalising people who wish not to pay direct debit:mad:

abraxas01 · 09-07-2008 09:09AM

sure this is no consolation to you, but you can take it that it's legal. There was a big hullabaloo about it when first introduced in 06, but understand that the agreement they reached with CPA was that they could charge it going forward.

CO19 · 09-07-2008 12:56PM

I think it only applies to new(ish) customers cause i don't get charged it and I'm with them since they were cable link.

icdg · 09-07-2008 08:13PM

The Consumer Protection Act 2007 would have outlawed the charge. It contains a section prohibiting businesses from charging different amounts based on the method of payment. However the Government has taken a decision not to commence the relevant section, under pressure from the likes of Ticketmaster for who it would also have banned the charging of credit card fees.

CO19 · 09-07-2008 08:39PM

So is it kind of like they're getting in now while the going is good until the charge is officially outlawed yeah ?

Solair · 10-07-2008 10:20PM

Hang on a minute, I don't remember electing UPC or Ticket Master...

Chourus/NTL Direct Debit charge

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