HELP - voip system

Dabko · 27-06-2008 10:57AM #1

I needs help bad.....

Have an eircom business 3meg broadband connection.

Eircom supplied a Netopia 2247NWG router for us.

Our office has 2 separate accounts with blueface - 2 accounts, 2 geographical numbers...
We purchased from blueface, a Linksys wireless G router with 2 phone ports - model: WRP400

We have 2 standard phone handsets in the office.

Problem is that one line (blueface account) will not register while the other is active on the router.
I have had a computer technician in who was working closely with blueface techies. The only conclusion blueface can come to is that the eircom netopia router is not allowing 2 lines to come work.

Eircom know nothing about this matter.

Help, as i need these 2 geo number up and running asap.
Willing to pay some one to come to office in oranmore galway to get it sorted!

matrim · 27-06-2008 11:10AM

Try checking the ports that the Linksys is using for VoIP, and forward the ports on the netopia to the Linksys

The netopia routers should handle 2 different SIP connections at the same time, without forwarding but if its not then port forwarding should help

PogMoThoin · 28-06-2008 08:50PM

Just add the Linksys routers ip to the DMZ of the Netopia router.

joePC · 29-06-2008 01:56AM

Hi Dabko,

If your really stuck - enable remote administration,

http://www.netopia.com/support/hardware/technotes/CIR_014.html

And PM me your IP address and login details - I should be able to get it going for you.

Cheers, Joe

HELP - voip system

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