Rant: Time wasting rip-off merchant tiling company

Hi folks,

I've been treated pretty shabbily by a tiling company; ,<snip>
They sent a rep out to measure (~30 yards2) and quote (€750) for the job, I accepted the quote, went to the shop and bought over a grands worth of tiles and materials from them.

The following week the owner of the company dropped a tiler and the tiles to my house and told me that there must have been a mistake with the quote and asked for a further €450 to do the job. He tried to tell me that the cost of putting plywood on the floor had not been factored into the job! B0||1x, I spent a good 15 min with the rep and some time with the shop staff seeking reassurance that the added height of the ply would not impinge on my ability to slide a dishwasher under the pre-existing kitchen counter. We were all on the same page!

I told him that I'd be willing to pay an extra €250 on top of the agreed price but he wouldn't hear of it saying that it would be "commercial suicide" if he accepted my offer.

This kind of bully boy trick might work with people who are so time poor that they can't afford to give up another Saturday to look at tiles. I’m standing there looking at the tiles all stacked up, a tiler ready to start and I know that this will all be over if I just take the hit… Fukkit

I offered to meet the guy more than half way. He put me and my partner through a huge inconvenience, and for the sake of €200 wouldn't put it right.

It was obvious to me that this guy put his bottom line way above his good name and I was looking for someone that took a bit of pride in they’re work.

So I told him to refund me my money and to take his tiles and shove them up his h0le.
<snip>. Dirty thieving bastards. You have been warned.

lol,

M