Polycom

Rew · 2005-11-29 23:07:54

I have an IP300 with Blueface. I can make out going calls no problem but it will only take incoming calls just after it boots for a few mins then it stops. Anyone come accross a problem like this before? I have X-Lite clients as well that have no problems. My best guess is a firewall problem but that should effect the…

29-11-2005 11:07PM

#1

Rew

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I have an IP300 with Blueface. I can make out going calls no problem but it will only take incoming calls just after it boots for a few mins then it stops.

Anyone come accross a problem like this before? I have X-Lite clients as well that have no problems. My best guess is a firewall problem but that should effect the softphones equally.

We have a very short DHCP lease so I might try a static IP for the laugh.

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#2 30-11-2005 08:52PM

damalo

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Have recently bought a Polycom 300 also - great phones. A static will be much easier to troubleshoot but in general the IP300 is a great phone (had the grandstream peice of rubbish before)

I presume you are using Bface? Give them a ring on support because they are extremely helpful

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