3Mb Eircom gone to 50Kb/s and 500ms pings..!?

Matt Simis · 01-10-2005 11:42AM #1

For the past 5 days my Eircom Business BB has been really, really crappy. Nothing changed on my end, but I cant download faster than 50Kb/s (instead of 250+) and online games are virtually impossible to play.. as even pinging Eircom.net gets me:
Pinging home.eircom.net [159.134.198.138] with 32 bytes
Reply from 159.134.198.138: bytes=32 time=377ms TTL=60
Reply from 159.134.198.138: bytes=32 time=500ms TTL=60
Reply from 159.134.198.138: bytes=32 time=505ms TTL=60
Reply from 159.134.198.138: bytes=32 time=382ms TTL=60

It seems to come in phases, but usually goes bad for a couple of hours then good for 50min, then bad again. Im on the Tyrrelstown (D15) exchange.. anyone noticed something similar? Also, do Eircom have throttling implemented on their service (however I dont think I have downloaded that much)?

Matt

JackieChan · 01-10-2005 11:51AM

Matt,
Did you ever think of reporting a fault with Eircom?

Drapper · 01-10-2005 12:44PM

JackieChan wrote:

Matt,
Did you ever think of reporting a fault with Eircom?

sure why would he do that !
lmao##

Matt Simis · 01-10-2005 04:59PM

Um... I have, but as I said, I wanted to see if anyone else is having trouble (which appears to be the case as someone else started a thread).

Thanks for the constructive replies tho! :rolleyes:

Matt

pugleon · 02-10-2005 11:41AM

I noticed the same issue in work there last week. Business 3mb line uncontended getting only 50/60KB-sec. Reckon there must be something wrong or they've startded some sort of rated QoS system. Mad anyways

Turner · 02-10-2005 11:46AM

Strange quality from Eircom..

Normally theyre pings and down speeds are perfect.

Id give em a ring.

TCP/IP · 02-10-2005 11:46AM

matt i am in Tyrrelstown and my DSL is having the exact same problem mate

Altheus · 02-10-2005 04:39PM

Gettin 300ms pings yesterday but 100k/s downloads, in Tyrrelstown last night.

TCP/IP · 02-10-2005 05:07PM

seems to be a problem in the Tyrrelstown exchange alright

Matt Simis · 02-10-2005 05:55PM

TCP/IP wrote:

seems to be a problem in the Tyrrelstown exchange alright

Damn it. Thanks for confirming tho, Ill call them tomorrow (as Im sure others will!).

Matt

Matt Simis · 03-10-2005 06:46PM

Altheus wrote:

Gettin 300ms pings yesterday but 100k/s downloads, in Tyrrelstown last night.

Didnt get a chance to call them, but got a reply to my email. They tell me to try the Eircom speedtest and there appears to be no problem on their end:

"If the speed is between 50 and 100kbps it shows that the line is fine
and its the PC that's going slow"

Well, what a well thought out and constructed answer. Im so glad now Im paying for a Business package.

Matt

3Mb Eircom gone to 50Kb/s and 500ms pings..!?

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