Clubnet emails not being received

magic_murph · 13-10-2025 03:09PM #1

Bit of a random one

I no longer receive emails from clubnet when booking a tee time in my club or if I am added to the timesheet from the waiting list. I previously received these email.

I don't have the email address blocked - I have checked my gmail.

The club sent a screenshot showing I had them blocked - not sure where the screenshot was from as it wasn't from my private email.

I have searched through gmail and looked at old emails that I did receive and none appear to have been flagged as unwanted / spam/ unsubscribe etc

I have tried to fix this via the club but that hasn't worked (none technical people in fairness too them) I have emailed golfgraffix (run clubnet) but no answer.

Its not the end of the word but handy to get the email when added to early morning tee time from the waiting list

Just wondering if anybody else had faced this and if they managed to get it resolved?

prawnsambo · 13-10-2025 03:31PM

https://www.boards.ie/discussion/2058426620/clubnet-emails-not-being-received

The club sent a screenshot showing I had them blocked - not sure where the screenshot was from as it wasn't from my private email.

The screenshot should have been from their clubnet system showing details of a 'bounce' from your email address, you say it wasn't yours, so maybe check with the club to see what email address they are using for you.

That's where I'd start.

magic_murph · 13-10-2025 08:00PM

Thanks - the email address they have is correct

They screenshot they provided, I assume from their clubnet system, just lists my email address the event which is a sent email (tee time booking) with a status of blocked.

I have gone through my Gmail blocked emails, all the usual spam accounts appear, but nothing for clubnet@golfgraffix.com.

The club have looked and said nothing appears off at their end.

Membership is due on the coming weeks so thinking I could just get my account deleted and start again, as long as it doesn't impact by GUI data

Golfgraffix · 13-10-2025 08:38PM

send a mail to support@golfgraffix.com or use the contact support option in your ClubNet App. I’ll makes sure someone responds quickly.

magic_murph · 14-10-2025 08:23AM

https://www.boards.ie/discussion/comment/123903215#Comment_123903215

Perfect thanks for that - will email through the details shortly

magic_murph · 16-10-2025 01:17PM

https://www.boards.ie/discussion/comment/123903215#Comment_123903215

Email sent to support@golfgraffix yesterday - awaiting a reply now.

prawnsambo · 16-10-2025 05:00PM

https://www.boards.ie/discussion/comment/123910470#Comment_123910470

Which will be blocked. 🤣

Or not go at all if you left off the .com as per your post. 🤔

Golfgraffix · 16-10-2025 07:44PM

nothing received I’m afraid.

If you want to pm me your email address and which club I can see what’s up

magic_murph · 17-10-2025 08:20AM

https://www.boards.ie/discussion/comment/123911448#Comment_123911448

Thanks - just sent a DM there.

SeanF · 06-03-2026 11:05PM

I'm having the very same issue. I only realised it when I noticed I never received the annual email about the membership fees. No emails received since maybe September. I checked my spam folder, blocked emails in my settings, everything looks correct (I'm a software engineer, so I'm usually on top of these things….usually). I have a gmail account, not sure if that's the issue.

Did you have any success in fixing this?

Golfgraffix · 07-03-2026 08:34AM

send me a pm with your club name and email address. I’ll get the support lads to check the logs.

Comhrá · 13-03-2026 08:53AM

I had exactly this problem last year but it was with the BRS booking system. Booking notifications stopped for several weeks before I noticed.

I phones their support who checked it out and they found my email had been blocked on their system for some unknown reason. They unblocked it there and then and normal notification service resumed.

Clubnet emails not being received

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