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Hyundai INSTER

15051525456

Comments

  • Registered Users, Registered Users 2 Posts: 13 dcme


    I’ve let the dealer know about the charging issue so I’ll see what happens when they do the recalls next week. Hopefully they can get some definitive error codes as I’d prefer not to take it back until they resolve the actual problem



  • Registered Users, Registered Users 2 Posts: 73 ✭✭mustyrocks


    You are right. Sadly, triggering an error code isn't always easy and generally the first course is to do the software update and see how it goes.



  • Registered Users, Registered Users 2 Posts: 73 ✭✭mustyrocks


    Got my Inster back today. ICCU replaced along with the other recalls. All told it took nearly two weeks to be done. It's fully charged now so it will be a while before I can test out if charging is ok. But I am assured it is.

    I had a replacement car for the period so can't complain so much other than the inconvenience of not having my own car and the lead up of failed charging. But hopefully all done.



  • Registered Users, Registered Users 2 Posts: 33,576 ✭✭✭✭AndrewJRenko


    We had the same experience. They eventually did get an error code, telling them that it's the water cooler that is faulty, not the ICCU. They're waiting for a firm date for delivery of the spare part. We have an Inster loaner in the meantime, though we're coming close to the limit of our temporary insurance transfer for this.



  • Registered Users, Registered Users 2 Posts: 6,571 ✭✭✭MojoMaker


    Welcome back.



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  • Registered Users, Registered Users 2 Posts: 13 dcme


    Do you know if they managed to re-produce the problem and get an error code before they replaced the ICCU?

    I got my car back from the dealer today. They couldn't identify any issues for the charging problems but they have implemented all of the recall notices - some seem to be related to the ICCU. The car is fully charged at present but I'll find out over the next few days if the recalls have resolved anything. If the problem is still there I guess I will just bring it back to the garage and tell them I can't risk driving it until they find the problem.



  • Registered Users, Registered Users 2 Posts: 6,571 ✭✭✭MojoMaker


    They know the module will have to be replaced at some stage so I don't understand why the ICCU isn't a recall item, which would potentially restore some faith in the company. This nickel & dime approach to the issue has to be holding them back?

    Unless of course the replacement ICCU modules aren't actually fixed and are just replacement parts that may or may not fail themselves in the future.



  • Registered Users, Registered Users 2 Posts: 73 ✭✭mustyrocks


    Yes they triggered the error code after a few days and then replaced.

    My experience was the same. Software update for ICCU and still same problem. So it went back for the investigation.



  • Registered Users, Registered Users 2 Posts: 73 ✭✭mustyrocks


    All of the ICCU replacements have been relatively recent so we won’t know for a while whether it’s a permanent fix or a stop gap.



  • Registered Users, Registered Users 2 Posts: 13 dcme


    So, the recalls had no impact on the charging problem as expected. I will now have to get the car back in to the dealer and see what the next steps are. It's really annoying to have to go through so much hassle to get this resolved. The Hyundai dealers should recognize this issue immediately as an ICCU problem and keep the car in until they resolve it. Yet they just play dumb and fob if off until it eventually fails. This is my first time buying Hyundai and I'm not impressed at all. 2K kilometers on the car, barely three months old and major issues. Hyundai know there is a problem and they should have done extended testing and inspections on the ICCU units on Insters before dumping them on customers.



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  • Registered Users, Registered Users 2 Posts: 6,571 ✭✭✭MojoMaker


    Unless you write to Hyundai with these thoughts it's doing no good at all.

    But nobody is writing to them, and still just carrying on buying the cars - so why should they do anything?

    Audi the same - the inertia in this country towards poor consumer experiences is staggering.



  • Registered Users, Registered Users 2 Posts: 4,547 ✭✭✭joe1303l


    Consumer law here is pretty weak and the small claims court is under utilised as the €2K limit badly needs to be increased.



  • Registered Users, Registered Users 2 Posts: 335 ✭✭pauly58


    Assuming we all have exactly the same ICCU, I was wondering why some are going & not others. Are people charging to 100%, are some just using high powered public chargers. There must be a reason & not just bad luck, not excusing Hyundai, they knew of the problem with the Ioniq 5 & it should have been put to bed by now.



  • Registered Users, Registered Users 2 Posts: 13 dcme


    I've never used a public charger and always charge the car to 80% using my home charger (Zappi, one phase,7kW). I don't know if many people are charging their cars using the granny charge/3pin plug but that scenario would not see any issue (at least initially) as the car does continues to slowly charge at about 1.5Kw after the throttling happens.



  • Registered Users, Registered Users 2 Posts: 335 ✭✭pauly58


    We've never used a public charger & seldom charge above 70%, we do little mileage. I saw on a Facebook page a number of people do charge to 100%.



  • Registered Users, Registered Users 2 Posts: 33,576 ✭✭✭✭AndrewJRenko




  • Registered Users, Registered Users 2 Posts: 1,918 ✭✭✭Mad_Lad


    "MCRA"

    Make Cars Reliable Again !

    ICCU issues are world wide and I believe there is a big shortage of spares.

    It's incredible Hyundai/Kia still have issues after so long, absolute joke and a big turn off.

    I've had bad experience with Kia dealer I won't care to mention because I still have to get the car serviced there while under warranty. I had called around a few other Kia dealers the last time I needed a service and they told me there was 3 month waiting list and a Dublin dealer said they do this to prioritise the people who regularly buy cars off the dealer.

    Sheehys in Carlow town were far better to deal with and offered me courtsey cars whether ICE or EV but Kia never offered me a courtsey car not even for the 5 days they had the car for a timing chain replacement under warranty. Where as Sheeys in Carlow would offer me a car even for a service.

    I'd definitely think twice about getting a Kia or Hyundai again.



  • Registered Users, Registered Users 2 Posts: 13 dcme


    The issue apparently can be impacted by the supply current from the charger. Although not a fix for the core issue, some people have found that reducing the current to the car to under 30A can sometimes allow the charging to continue at the higher speeds. I'll try this out while I'm waiting to get it back to the dealership and report what I find.



  • Registered Users, Registered Users 2 Posts: 344 ✭✭vimalandrew


    ICCU issues are worldwide, but Toyota and Lexus have no such issue. I used bz4x for two years and now Lexus RZ. Never had any issue. the most reliable, durable evergreen car brand for EVs also - Toyota



  • Registered Users, Registered Users 2 Posts: 6,571 ✭✭✭MojoMaker


    vimal.ai



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  • Registered Users, Registered Users 2 Posts: 1,918 ✭✭✭Mad_Lad


    But, hey, once all the big screens work inside the car that's all that matters lol.

    I never had such issues with the Lead, BMW i3 Rex or the VW id3, the id3 was plagued with software issues which were unbearable + a fogged up headlight that couldn't be solved….. but no issues with drivetrain, battery , chargers etc but you wouldn't expect it either on cars up to 3-5 years old.

    Hyundai/Kia have been having issues for a good few years now, in the USA they were plagued with engine issues, still are I believe, the ICCU issue, the Kona -E-Nrio transmission eating itself which if left unresolved woult eventually take the motor with it, a very expensive repair.

    This is why I said I want a car that is not a computer or as lass a computer as I can find, a car that is not so heavily dependent of software and screens. I just want a car to get from A to B not some entertainment centre on wheels.

    Gone are the days car companies cared about quality, these days the only thing they seem to want is to rip us off to make investors happy and quality isn't a concern because shareholders don't care about the name or reputation of a company.

    Tesla even made it near impossible for people to escape burning cars because they were too cheap to include a door handle on the inside ? WTF ? absolutely unbelieveable, yet people still buy them. I believe the only way to unlock the doors was via some kind of mechanism behind the front seats on the floor something like that, it was bizzare they could sell a car like that and pass regulations. I'm not sure if this is related to only one model, think it was they Y or whether it effects other models.



  • Registered Users, Registered Users 2 Posts: 333 ✭✭Qaanaaq


    I'm wondering if i am having the same ICCU issues as others have previously explained. In the past week i've noticed that the car is only at roughly 50% after a nightly charge. After monitoring it in more detail it starts off at 7Kwh but after 40 min or so it drops down to about 1.2Kwh. I tried to unplug and start again but after a short while it drops from 7Kwh to 1.2Kwh again.

    I have a Sync Energy charger and no alert notifications have appeared in the vehicle yet indicating a problem.

    August delivery model with between 4000km-5000km.

    Do you think i might have the same ICCU issues?



  • Registered Users, Registered Users 2 Posts: 344 ✭✭vimalandrew


    Last week I saw a youtube video reviewing new Toyota CHR plus EV fro ma UK guy. At the end of the video, he says, I will surely first opt for Kia EV3. It is so pathetic that South Korean car brands pays well to these review guys and making the do so. free flight tickets to Seol, stay in 5 star hotels there and lots of advertisements. All paid news and reviews. With some amount of that money why dont Hyundai and Kia fix their ICCU issues. Or one analysis I read saying that Kia or Hyundai is the next Nissan. Wait for it.



  • Registered Users, Registered Users 2 Posts: 13 dcme


    Looks like the symptoms - general procedure seems to be to get the recall notices done initially and see if they make any difference. Then see about further investigation if the problem is still there.



  • Registered Users, Registered Users 2 Posts: 6,571 ✭✭✭MojoMaker


    Sounds like it alright @Qaanaaq unfortunately.



  • Registered Users, Registered Users 2 Posts: 33,576 ✭✭✭✭AndrewJRenko


    Yep, exact same symptoms as me. I'm told it's a water cooling system issue, not an ICCU issue for me.



  • Registered Users, Registered Users 2 Posts: 73 ✭✭mustyrocks


    Yes these are the same symptoms. Best to get it checked out.



  • Registered Users, Registered Users 2 Posts: 380 ✭✭mckildare


    Similar details to yours Qaanaaq, almost 4k kms done, end of August delivery. Sync unit also. No signs of charging issues yet though. How are you seeing the drop from 7 to 1.2?

    Have you an MY26 version? Indicated by a 'T' as the 10th digit of your chassis number, MY25 is an 'S' I think 🤔. No recalls or updates available for mine and it came with the capped screws under the driver seat so I think the MY26 has them applied. Not good if it hasn't worked!



  • Registered Users, Registered Users 2 Posts: 1,918 ✭✭✭Mad_Lad


    Nissan are in around 5 Billion Euro's in Debt, the new leaf looks like it was rushed in a bid to gain sales, I dont' like the look of it and they went on the big screens far less buttons and knob option thinking this is what people really want but in reality people just want cheaper reliable cars, of course we're told that noone wants cheap cars any more but removing cheap cars for expensive cars doesn't give people the choice so just saying people don't want cheap cars when there is no alternative is false.

    Many of these auto journalists are just doing a job, it's a source of income, few nights away from the Wife , Kids all paid for. lol, I haven't heard any of these journalists mention these issues of course, but, is their job just to review the car as it is there and then ? it would be nice if they gave follow up information as to issues that become known, common etc but as you say, they wouldn't get invited to these events if they did.

    You'd probably be surprised how many people knew about the ICCU issues and decided to still go ahead and buy the effected Kia/Hyundai cars just because they like it , because they got a warranty, and yeah, a warranty is all nice and dandy until you have to go to the dealer……..then reality bites, it's not fun and games any more.

    If baffles me as to how they can't redesign the ICCU ? I supposed though, now even more so , paying investors is far more important than the quality of the product, too much reliance on tech to design stuff, comuter says it's good, lets go with that…..

    I remember watching a youtube video about a TV company back in the 1950's and the level of detail that was put in every bit of the TV from how it sounded to the design of each component and the Picture tube to all the other vacume tubes or valves as we call them here. It was an eye opener, many of these companies would have been privately owned and had pride in their product and most of the components were designed by a human without computers, made by Humans and all wired up together in the chassis by Humans and they could pay all these people a decent wage and still make a quality product, the same effort went into Radios and cars.

    Do we blame capatilism or consumerism or both ? maybe people should just stop buying new cars and let the manufacturers and their share holders **** themselves for a while.

    I was asthonished to hear about the Tesla door handle issue where people were burned alive in cars because they couldn't open the door when the 12v or is it 48volt system failed because Tesla though having a mechanical door handle was too old tech for their electric cars …. I mean do people not have any cop on any more ? do we need microchips and computers to do everything for us ? tell us , no this is a bad design people could get killed. The E.U think that making cars with more and more tech can compensate for the appaulingly low standards of driving these days which is often a direct result of adding more tech either through infotainment or believe in the likes of adapative cruise control and adaptive steering can prevent crashes while they look at whatever crap they're into on tiktop or Netflix. Over regulation of the Auto industry by the E.U isn't going to prevent road deaths. Proper training, eliminating distracting tech and proper concequence for stupidity is the only answer.

    Sometimes I wish I were back in the 1990s.



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  • Registered Users, Registered Users 2 Posts: 13 dcme


    I changed the current setting on my Zappi from the default (31.8 amps) to 30 amps and the charging now doesn't drop down to the low speed charging like before. It maintains the higher speed charge for the full charging period. This is not the solution to the actual issue but it's useful to allow getting the car charged in a reasonable time until the core problem gets fixed.



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