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Hi all, please see this major site announcement: https://www.boards.ie/discussion/2058427594/boards-ie-2026

No onboard catering on intercity trains until 2023

2

Comments

  • Registered Users, Registered Users 2 Posts: 4,526 ✭✭✭goingnowhere


    No staff costs on a airplane, the cabin crew are legally required to be there so food offering is just the cost of supplies and the fuel to carry it



  • Registered Users, Registered Users 2 Posts: 29,753 ✭✭✭✭end of the road


    it was ran as an outsource as network catering was privatized in 2007.

    I'm very highly educated. I know words, i have the best words, nobody has better words then me.



  • Registered Users, Registered Users 2 Posts: 6,293 ✭✭✭trellheim


    I disagree re choice of catering just before getting on . Cork, Dublin ( Heuston), Limerick are a good step to decent food from the doors of the station and most people will be being dropped to the station or getting a bus to it . Well thats what I do , I mean all the proper Intercity anything over 2 hours Im going to want snack or sandwich same as I do on Ryanair



  • Registered Users, Registered Users 2 Posts: 12,595 ✭✭✭✭LambshankRedemption


    Heuston would be the only one Im familiar with. The Galway Hooker bar does a decent carvery, other than that its Supermacs. So grab a mighty mac and eat it on board is what I usually do - because I know there will be little or in more recent times nothing on board.

    Its a while since I was in Galway station but I only remember vending machines. It's about 8 years since I was last in Cork train station but I dont even remember vending machines there.

    Effectively over 2 million per year to cater Dublin-Cork ? that works out somewhere round 200 quid a train

    I must be going nuts. How on earth can this not be run as an outsource, menu prices set to cover costs . The trolleys and kitchen are all in place and power heat and light are all supplied .

    A catering service "only" breaking even I can just about understand. How they manage to lose 2 million a year on it, would really make you wonder how is it being managed.



  • Registered Users, Registered Users 2 Posts: 14,802 ✭✭✭✭Geuze


    There is a cafe in Ceannt station, as well as a kiosk.



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  • Registered Users, Registered Users 2 Posts: 12,595 ✭✭✭✭LambshankRedemption


    Someone must have missed a column in their excel spreadsheet because that figure is not adding up for me.

    Minimum wage is 13.50. Over an 8 hour day, thats 108 euro a day in staff costs. A bag of crisps for a euro is about 80 cents profit, and 1.50 for a cup of tea is about 1.20 profit. So selling 50 cups of tea and 50 bags of crisps in a day covers the staff cost. So, I can understand the NTA complaining that it was 'only' breaking even. I don't understand how it can lose 2 million a year.

    Note: My numbers are rough but you get the idea.



  • Registered Users, Registered Users 2 Posts: 74,451 ✭✭✭✭L1011


    Your idea of the cost charged for crisps and tea on trains; and the wholesale cost of them is about ten and twenty years out of date respectively.

    Good luck hiring staff on minimum wage too; plus there's employer PRSI and imminently auto-enrollment pension costs.



  • Registered Users, Registered Users 2 Posts: 6,293 ✭✭✭trellheim


    You can expect to pay 3.50 for a tea and 2 euro for crisps at least …. dont get how they are making a loss at all.



  • Registered Users, Registered Users 2 Posts: 26,807 ✭✭✭✭Mrs OBumble


    Min wage is 14.15 from January.

    Then add in employer PRSI, sick leave, annual leave, recruitment, admin training and supervision - and the last four are costly if all you're paying is minimum wage, because people leave as soon as they have enough experience to get a better job.



  • Registered Users, Registered Users 2 Posts: 32,199 ✭✭✭✭breezy1985


    Limerick has a locally independent owned coffee shop that sells paninis and pastries (also soon a Grioladh) and has Canteen, Rift and a number of good shop deli counters close by. Even Starbucks is better than what the train offers.

    Cork has a place right outside the station that will be better than anything you get on the train.



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  • Registered Users, Registered Users 2 Posts: 12,595 ✭✭✭✭LambshankRedemption


    I knew my figure of 1.50 for a tea was low, but couldnt remember how much it was last time I bought one, so thought I'd low ball it because otherwise someone would jump on me straight away for exaggerating values.

    Then add in employer PRSI, sick leave, annual leave, recruitment, admin training and supervision - and the last four are costly if all you're paying is minimum wage, because people leave as soon as they have enough experience to get a better job.

    None of that negates what I stated. I still don't understand how they can lose 2 million a year.



  • Registered Users, Registered Users 2 Posts: 32,199 ✭✭✭✭breezy1985


    Tea at 3.50 x 0 = 0

    But seriously the customer numbers just don't seem to be there.



  • Registered Users, Registered Users 2 Posts: 12,595 ✭✭✭✭LambshankRedemption


    When were you last on the train? I was on one recently and it was packed.



  • Registered Users, Registered Users 2 Posts: 6,293 ✭✭✭trellheim


    Same ! every long distance IE service I've been on recently apart from one 0720 to Kilkenny has been jammed, and even that had enough folks on it who looked like they needed a coffee !



  • Registered Users, Registered Users 2 Posts: 74,451 ✭✭✭✭L1011


    Trolleys can't traverse absolutely packed trains. You want every seat full but nobody standing; and also not split units like many 22k IC services are.



  • Registered Users, Registered Users 2, Paid Member Posts: 1,290 ✭✭✭z80CPU
    Darth 8-bit


    And then in the cars with "Snack Bars" in them ? Fancy getting out of your seat in another car and rocking up to the snack-car only to find that all seats are occupied there too!



  • Moderators, Motoring & Transport Moderators, Paid Member Posts: 11,973 Mod ✭✭✭✭devnull


    Your numbers are way out I'm afraid to say.

    I have travelled on a train throughout the UK and Ireland hundreds of times and I cannot remember the last time I bought something from the buffet even when it was there, apart from when the train I was on was heavily delayed or it was a sleeper train.



  • Registered Users, Registered Users 2 Posts: 32,199 ✭✭✭✭breezy1985


    All the intercities I am on now are packed. But it's rare you see someone order anything from the trolley. The customer for tea isn't there.

    I would say there is a big age difference between those who do and don't too. Younger people more likely to carry a coffee on tk the train and older order from trolley.



  • Registered Users, Registered Users 2 Posts: 10,934 ✭✭✭✭Jamie2k9


    I do think for example they could make catering work on the direct Tralee service Mon-Sat or at least have a catering trolly available on Mallow-Heuston leg of this service. It's should be part of Cork contract.

    Then try have somthing on the 7-8am service ex Waterford/Galway/Sligo and Westport and an evening return only. It does not need to be on all services for many years not all were covered and I think even if it was only on morning services they would get away with it. I suspect if you looked at sales mornings are likely where demand is.

    The lose is overhyped by politications.



  • Registered Users, Registered Users 2 Posts: 1,765 ✭✭✭mikeybhoy


    Was on a train in Italy from Rome to Naples a couple of years ago. It was the regional stopping service not the high speed train which was a fraction of the fare.

    Anyway no catering onboard as you'd imagine it being essentially a commuter train but there was was homeless looking entrepreneur with a few plastic bags selling minerals, bars and crisps which he clearly bought in the supermarket.



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  • Registered Users, Registered Users 2 Posts: 32,199 ✭✭✭✭breezy1985


    Ide love to see them try actually have good coffee and see does it make a difference.



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,732 Mod ✭✭✭✭bk


    I think there is little demand for full onboard catering. The options you can get in or near the stations has improved so greatly that it just isn’t worth it.

    Also there is Irish Rails long term plans to speed up services. Is there going to be any demand for catering when Belfast to Dublin is just 90 minutes or Cork to Dublin 2 hours. The relatively short distances in Ireland don’t really make it attractive. It is different when you are on a train 4 or 5 hours then you are more likely to want a full meal, but at 2 hours then some sandwiches and a coffee from a proper coffee shop before you get on board will do fine and probably tastier then onboard.

    I also don’t see many people buying full meals on 2 hours flights, I was on two last week and I kept an eye out and I didn’t see any meal being sold! A few parents buying crisps and sacks for kids, but that was about it.

    One idea I see them do on similar services in Norway and Switzerland is a vending machine on the trains. You could sell various snacks, drinks, even sandwiches. I’ve even seen trains with full proper automated Espresso machines onboard. Likely a lot more popular then what IR call coffee from the trolley!



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,732 Mod ✭✭✭✭bk




  • Registered Users, Registered Users 2 Posts: 32,199 ✭✭✭✭breezy1985


    Some Spanish high speeds have vending machines only too. Food on the Ave is great though although by their standards the Spanish think it's average and overpriced.



  • Moderators, Sports Moderators, Paid Member Posts: 31,601 Mod ✭✭✭✭Podge_irl


    For what it is worth, these are pretty rare and only on some specific lines run by separate companies. Either no service or a full restaurant car is far, far more common. But end to end intercity lines are mostly more like 3-5 hours.



  • Registered Users, Registered Users 2 Posts: 6,293 ✭✭✭trellheim


    For many people the train is the start or end of their working day, if they could eat they would. When I used to back and forth with IE on the dublin-cork or translink Dublin belfast that would be my breakfast or dinner cos it was usually excellent.

    Watching the trolly the last few times on Dublin-Cork its busy enough - dont see what the issue is.



  • Registered Users, Registered Users 2 Posts: 1,607 ✭✭✭Viscount Aggro


    Do we really need more junk food? Thats all it is… sweets, crisps, chocolate, manky processed sandwiches.

    Heres an idea…. eat before you leave the house, or bring your own food onboard.

    Convenience = laziness.



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,732 Mod ✭✭✭✭bk


    Sure, more giving an example of what is possible. The thing is these vending machines offer all the same items that the IR trolley does, but even better coffee. I don’t really see what the advantage of the trolley service is over vending machines like this, I’d assume the vending machine is cheaper to operate as no staff required (obviously they need to be refilled, but can be done at the terminating station, centralised with much less staff).



  • Registered Users, Registered Users 2 Posts: 6,293 ✭✭✭trellheim




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  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,732 Mod ✭✭✭✭bk


    On the other hand, you have the trolley getting in people’s way, specially on busy peak hour trains.

    The advantage of the vending machine approach is much better coffee, but the other possible advantage is lower operating costs, that might help make it profitable or at least more sustainable.



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