Switching electric/gas providers (see first post for links)

Update - Flogas just called me (I was planning on calling them this evening) - they said there has been a technical issue with some people signing up to the BWG offer. Asked was I still happy to switch over. They said they're crediting my account with €30 for the inconvenience.

She said the only thing I'd need to do was to submit an updated gas reading. I thought she was going to ask me to send on the BWG offer letter.

I never even thought to ask about the Emerald Park tickets.

Dumb question. energypal.ie is amazing. But it doesnt ask my existing provider (which wins again).

If im already with energia = and the winning plan inlcudes 75 euro cash back - can i get this? do i have to ring them… i dont see that offered online. Is it a better strategy to switch to another provider, then switch back the next year?

Email for the free Emerald Park vouchers from Flogas arrived a few mins ago, so check your inbox.

You have to go to the already have tickets at the bottom of the homepage and add your code and it works just checked mine

working fine today..l

I was in similar situation with Energia. Had a smart meter installed and wanted to switch from 24hr plan to Smart Data 33 plan.

Offered me poor smart meter rates as existing customer. Switched online to the BWG Flogas smart plan on 02/04 but after 4 weeks and no action I gave up and switched to EI. After signing up online, EI advised my account switch was in progress after 3 days.

Energia rententions team (called lost contract team or something) called me and offered me the Smart Data 33 and €100 cashback.

Note - you cant call them back if you miss their call, but they should call again. If your 14 day cooling off window is closing, call the customer service line and ask to speak to retention team and they will forward on a message you called.

It seems mad from a business sense that it costs Energia €100 to give me what I wanted before switching, but I guess theres more folk who dont make the switch than do to make this practise worth their while.

Actually forgot about the Axa Plan afterwards and should of asked for that, but the annual difference between the two plans in my case is €24 so wont be losing any sleep.

@yankinlk - So yes you need to do the switch. Energia are hoping you dont. And the Smart Data 33 plan with lower rates and €100 cashback is far better than their Smart Data €75 cash back plan which has slightly higher rates.

Incidentally Flogas actually called me back yday asking if I still wanted to switch - they must miss out on a bit of new business because of shambolic systems.

I only recontracted in the middle of April and got tickets the other day

so we must have imagined the offer of tickets and also the arrival of them via email 🤣

Hi, could someone who has redeemed the Emerald Park tickets please post any terms and conditions they were advised of. In particular is there an expiry date on the tickets, and does redeeming the tickets make them non-transferable? TIA

tickets are a nice bonus for us, makes a cheap day out 👍🏻

How much are they actually charging you, unit rate and standing charge?

isn’t the thread for guiding people into switching and which is the best deal around, for some people the bwg deal is the best option and the tickets are part of that deal 🤷‍♂️ surely wether they are issued or not can be discussed here

Probably just under a bit of pressure. I pointed out the blurb on the renewal email and received an email today confirming that they'll send the tickets. No sign of them yet though!