"Dumb" Digital Photo Frame

Good timing op.

I retrieved one from my mother's house yesterday to take to the charity shop.

If you want to cover the postage, you can have it.

It's a Jessops branded one, working fine.

I had the same issue with getting my parents set up, and what helped was walking them through everything slowly, especially connecting to Wi-Fi and setting up the app. If you're dealing with a Nixplay frame, the nixplay frame setup guide for beginners​ made it way easier for me to figure things out before explaining it to them step-by-step. The pictures in the guide really helped too.