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anyone else having issues with BOI app?

  • 19-04-2025 04:24PM
    #1
    Registered Users, Registered Users 2 Posts: 1,309 ✭✭✭


    just trying to complete a transaction online but repeatedly getting "The service is temporarily not available. Please try again or choose an alternate payment method."

    Anyone else having problems ?



Comments

  • Registered Users, Registered Users 2 Posts: 3,465 ✭✭✭beachhead


    No problem today at 1.00pm but just checking balances.OK ,now at 4.47pm



  • Registered Users, Registered Users 2 Posts: 1,309 ✭✭✭tphase


    sorry, should have mentioned I can access the app on the phone OK and login online on my PC OK, I just can't complete a transaction using my debit card.

    Tried it with the wife's BOI/Mastercard credit card - initially the notification to confirm using the BOI app came up (didn't come up for my card) but after a minute, it disappeared and the 'service not available' message appeared. She didn't get any 'swipe to approve' notification.

    Retailer is one I've used before a number of times, ended up doing a bank transfer. Hopefully it works out, it's for a pair of trail running shoes that aren't made anymore and this crew had one pair left in my size



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