Ryanair have really ramped up charging people for bags that "don't fit"

Last time I flew a person had their bag in the tray for security. Because of the wheels it didn't lie flat in the tray, was at a slight angle (was minimal, I have seen much worse go through) as the wheel caught the side of the tray. The worker said they couldn't x ray as it wouldn't fit, and it would have to go back and be checked in. Supervisor was called over who wasn't any way sympathetic either…

It did happen, I was standing right behind the person!! It may have been because of the new machines they used, it was the security section to the left (T1 Dublin Airport). But don't let that stop you deciding otherwise.

Why cant people just follow the rules of a service/product they are purchasing? There is plenty of things worth moaning about in life but Ryanair isn't one. I've never been stung or scammed by Ryanair, all I've enjoyed is cheap largely on time travel around Europe.

" I'll never travel with them again" - fine pay double to Aer Lingus

"Michael o Leary is a thief" - he's not hes an incredibly astute CEO

I think they think they are following the rules because they never used to get pulled up. But now the rules are being enforced strictly and they don't like it. I didn't see anyone give the dimensions of their bags………….

The Aer Lingus underseat bag dimensions are smaller than Ryanair's. Just to note!

But they don't seem to challenge anyone, or do they?

I travel often with Aer Lingus and I have seen them challenging bag sizes a bit recently but, it is still the metal cage and, if you can squish it in then all good, not looking for bulges (yet).

https://www.youtube.com/watch?v=DQe_bLtQEZA

I wish Ryanair just sold the 'perfect' bag to suit their requirements. They used to sell a regular case years ago. It is so hard to find the exact dimensions and especially as other airlines vary by a few millimetres and bags are labelled as 'carry-on'. I got caught with a 'craft bag' designed for a sewing machine. It fitted under the seat and I had travelled several times with same but the handle stuck up a small bit. I am short and would have struggled to put overhead and it was neat fit underseat.

Can ANYTHING be done about Ryanair's treatment of customers? Is it answerable to anyone?

Or is it a law unto itself?

Is there a more hated company out there?
They dont give a toss what people think either

https://ie.trustpilot.com/review/www.ryanair.com

This is a regular occurrence. You move down the stairs at the airport then have to stop behind a locked door at the bottom of the stairwell. Ten minutes would be standard. Then you move out and stand at the bottom of the steps of the plane until they are ready to let you board. Another 10 minutes.

or

They squash you in to a bus without air conditioning and drive you to the plane and leave you trapped inside in the stifling heat for anything up to 15 minutes. I was on such a bus last September and people were banging on the window to get out. The driver was outside talking to someone and couldn't have cared less.