Sales people calling to your door

problem is stories from the UK and abroad coming here and then every sales rep is tarred with the same brush.

Apparently, if I read this thread, my job involves hassling pensions, taking advantage of those who are vulnerable and lying to everyone I speak with.

of course I’ll deal with older people and younger people but never vulnerable people. If I suspect or I am informed of a vulnerability I am out of there. In fact when I was training in on my first week the rep I was with and I called to a lady who informed us at some point that she has a cognitive impairment and immediately the conversation ended.

The guy I was with told her look we will come another time when your daughter is around (she handles these things on her mams behalf) and that was the end of it. He told me you absolutely don’t deal with these folks because you cannot be seen to take advantage of people and it’s not what we’re here for.

I’d rather end the day with no sales and get a bolloking than sign up someone who’s vulnerable. I couldn’t sleep at night knowing I scammed some old person or whatever. I really do feel it’s very disappointing to see so many people would consider someone like myself just trying to make a few pound and save you money in the process to be akin to one of those Nigerian scammers or similar.

Has worked out well for me so far anyway. Often receiving calls from customers to see if I’m ok with my details being passed to a friend or co worker etc. are there bad guys out lying to people? I say there is, yeah. But the majority of us are just doing our job and doing it the right way.

And another thing- sales reps aren’t out taking advantage of someone too old or “stupid” to save themselves a few quid switching their esb or broadband or whatever, we’re actually depending on blind luck that we meet someone who’s just come out of contract or is looking for a better deal but for whatever reason hasn’t gotten around to it themselves.

Often I’ll meet people who wouldn’t be bothered for a moment to deal with me but if they give me 90 seconds I can often change their mind.

And I’ll finish off by saying, I’ve never signed up a vulnerable person & any older person I’ve signed up has either been sharp as a tack or I’ve personally visited them again to set them up with the new equipment and help them port over phone numbers etc. not for anything from them just because it was the decent thing to do.

But anyway, I may go, I’ve a few dementia patients to rob here. 😀🙄