National Broadband Ireland : implementation and progress

So there's me finishing my dinner and my security camera pings, with a car pulling up to the house.

Vodafone salesman … "We're connecting in January." says he.

"Sure it was April last week on the NBI site." says I.

"No. We are doing it in January." says he.

"Well not here." says I. "Your router is pile of poo, the annual price increase is a scam and I don't trust door-to-door salesmen! Good day to you sir! I said good DAY!" 😁

…

So I come back to the laptop and check NBI - I'm Pre-order. ✨

I start checking the other ISPs. Some are happy with pre-order, but still showing April-June though.

I go on the Vodafone website, check the eircode … 5G Mobile Broadband is all that's available!!! 🤣

I've had it in the back of my mind that Digiweb seem to be one of the better ISPs. I know they're not the cheapest (I've been paying Starlink for nearly 3 years now, so am used to spending 💲💲💲), but I prefer a more reliable service with good customer support. I'll be using my own router as well.

I'll keep the Starlink kit set-up, so if there is ever a storm caused lengthy outage, I can bring it back up at short notice.

Any thoughts on that?

Westnet for me there 24/7 customer support is 2nd to none,luckily I haven't had much dealing with them since install abouttwo yrs ago as there connection is solid.

Just checked for my area, gone from 2026 to October - December 2025.

NBI van around the area this morning with a person looking at poles

I've had Digiweb since I went live on NBI (May 2024) and find them excellent. To be fair, I have only needed to contact them once, but that's hardly a criticism. 🙂

I came from eight years of Imagine though, so my bar for customer service was as low as it goes.

Lines went up on the poles about a week after my previous post and anticipated date for connection has moved forward from July - September to April to June 2025 since I checked last week.

Hi everyone

We are in a new build and have just been included in the roll out. All of our neighbours on all sides have been connected a couple of years. Does anyone have any idea how long we will be waiting to be connected?

This seems to be difficult to figure out. I'm 3 months into a new build in an area due to be connected in the next 6 months. My house is in "Review Underway" status. I've email NBI and asked how long this review takes and got some generic anser that told me nothing. I've had my eircode nearly a year now.

Read back up the thread, I think another post has had a new eircode 18 months is still in similar status.

I'm tossing between Pure and Digiweb. Anyone with dealings with these care to throw some pros and cons my way? Thanking you in advance!

Hi all,

My availability date moved from April - June to January to March 2025. Which is great. However we're down a laneway and we have some houses before us and some after us on the line. Everyone else is showing up as "preorder ready" but we're showing January - March. This seems like a glitch as how can people after us be ready but not us..

Have others experienced this and was it worth contacting NBI or just leave it and let it resolve in the date range they've provided?

No the line is running past our front gate to get to other houses further on. It's a cul de sac with 7 houses on it. We are number four on the lane with three past us.

2GB order install completed this morning with Digiweb. Neat install, all good.

Configured and used by UDM-Pro with digiweb@nga.digiweb.ie/digiweb & VLAN ID: 10

About two hours later, network dropped. UDM Pro no longer getting an IP - PON/Data lights fine.

Edit: Tried the Zyxel, red internet light too. Raised a ticket.

I meant to post yesterday … I'd pre-ordered with Digiweb late on Christmas Eve … I got the call back from them yesterday and placed the order … he reckoned I'd be getting connected mid-February.

The ComReg broadband checker has been updated with more recent data as of Sept 2024.

Bad news for Eircode R35 RT10 in the exclusion area. Their "Part-Fibre" service has been down-rated from 8.5Mb/s to 3.4 Mb/s…. as if they didn't know already.

Not me. More a comment on how arbitrary the intervention mapping is, and how even sub 30Mb/s people are excluded.

Is there any slack on the fibre cable to the ONT box? If so, just move it yourself or get some electrician if needed.

Option B is buy a long cat cable and run it from the ONT box to the router in your new location.

Not sure of your circumstances, but I'll be moving mine soon by running a cat cable to the communication room and will be building a wardrobe around the ONT box. And it can stay where it is.