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Double payment when switching Gas provider?

  • 11-12-2024 08:13AM
    #1
    Registered Users, Registered Users 2 Posts: 6,189 ✭✭✭


    I moved from Bord Gáis to Energia on 26 November as the contract was over with Bord Gáis. I provided gas readings to Energia on 26 November.

    I just received a final gas bill from Bord Gáis on 9 December and it shows usage until 8 December, although I left them on 26 November.

    Do I have to pay double for those units, to both Bord Gáis and Energia?

    Because I submitted a gas reading on 26 Nov to Energia and BordGais has charged after that reading.



Comments

  • Registered Users, Registered Users 2, Paid Member Posts: 7,518 ✭✭✭Allinall


    It often takes a couple of weeks for the switch over to take place. Was the bill on 09th December estimated?

    You won't be double charged. The new supplier will get the final reading ( real or estimated) from the old supplier, and start charging from there.



  • Registered Users, Registered Users 2 Posts: 6,189 ✭✭✭masterboy123


    Yes, the bill on 9th Dec is estimated, which is about 100 Units more than what I submitted to Energia upon moving to Energia.

    Ok, it's good to hear that BG will send a final gas reading to Energia.

    I have a smart electric meter so that was a swift move.



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