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Peugeot 5008 - Engine Fault: Repair Needed error. No error stored when garage scan

  • 27-11-2024 09:41AM
    #1
    Registered Users, Registered Users 2 Posts: 1,343 ✭✭✭


    Hi,

    A few weeks back we were driving our 2020 5008 (1.2 petrol, manual) home to Cork from up the country when 200km into our journey and a couple of km from home, a red spanner icon appeared above the fuel gauge with the warning “Engine Fault: Repair Needed”. The car immediately went into limp/low power mode, but thankfully, we could trickle it home. I rang the dealership that we’d bought it from and they asked if error was still there after a restart. It wasn’t and the car drove normally. We brought it to the dealership the next week and they checked for error codes and there were none stored, so they gave the car back. They claimed it was the car’s way of telling us it needed a software upgrade!

    We’ve been getting the same error intermittently in the mornings when starting from cold. It’s now an orange spanner icon/warning and disappears within a couple of seconds. We brought it back to the garage again and they’ve kept the car a couple of days but the error hasn’t happened when starting and they said they can’t see any stored errors and will be giving the car back today.

    Any ideas? Anyone had this before? We’ve still got 7 or 8 months warranty, but I don’t want to let this drift if there could be an actual issue.

    Cheers.



Comments

  • Registered Users, Registered Users 2 Posts: 295 ✭✭Birka


    is it a Peugeot garage? If not, they may not have the necessary diagnostic software. The 1.2 engine has we’ll known issues with the timing belt so you need to have this fully resolved before the warranty is up



  • Registered Users, Registered Users 2 Posts: 1,343 ✭✭✭brophs


    Yeah, it’s a Peugeot main dealership.

    I’ll mention the belt to them, albeit at the moment we seem stuck in a computer says no kind of loop.



  • Registered Users, Registered Users 2 Posts: 8,853 ✭✭✭User1998


    Did they give you a courtesy car? I wouldn’t take the car back until its fixed. The fault is obviously going to come back and you’ll be back to the dealers again



  • Registered Users, Registered Users 2 Posts: 1,343 ✭✭✭brophs


    They did. And tbh the courtesy car isn’t big enough for our family for any longer than a few days. We had to take back the car this morning. They essentially won’t do anything further unless the engine light is on when it went out there. I spoke to the service manager and the owner of the garage, and neither were interested in taking it further. They said those are the warranty guidelines from Peugeot. I could obviously have refused to take the car, but she made it clear they won’t do anything further on it unless the engine light is on or there’s an actual issue.

    She also suggested that she didn’t even have proof that the engine light had come on, which is a strange thing to suggest, considering I had to make a 1 1/2 hour round trip with my baby daughter in the car to be told they couldn’t be arsed trying to diagnose the issue.



  • Registered Users, Registered Users 2 Posts: 295 ✭✭Birka


    They don't sound very helpful. In the past, I found that taking a video at the time of as much of the problem scenario as you can will sometimes help convince them that you're not exaggerating or imagining things. It also helps if you can identify anything that you were doing at those times e.g. braking, accelerating etc

    I had a somewhat similar issue with the same error message but no limp mode which was eventually traced to a brake pedal switch. Again, no error was stored but a video of the error message display persuaded them to do more investigation.



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  • Registered Users, Registered Users 2 Posts: 1,343 ✭✭✭brophs


    Bit of an update. I was driving the kids to gymnastics earlier and as I was accelerating the car suddenly went into limp/eco mode and the attached error message came up

    ”Engine oil pressure fault: Stop the vehicle”.

    I stopped and looked a bit online, where most answers seemed to be that the wet belt was failing/had failed, a known issue with 1.2 Puretech engines

    I called the dealership trying to see whether I could even drive the thing if the error disappeared after a restart - which it did - and ended up catching the owner, who couldn’t have been less helpful. He told me, among other things, that they wouldn’t do anything with a car without an error light either on or stored. He mentioned having no proof the car had an issue and said “If you go to a doctor with a sore head and it isn’t sore when you get there they won’t be able to do anything for you, which seems like a damning indictment of the medical care he seems to be receiving! He told me to check oil and water (eventually he corrected himself and said coolant) both of which seemed fine and that if they were, the car was fine to drive. He then told me I should bring my “google search” to another garage as he wasn’t interested as it could be anything and they wouldn’t do an physical tests until they knew what they were looking for by means of an engine light.

    We got the car home pretty gently and it’s driving normally again but there’s obviously an issue. We’ll make an appointment on Monday with J&P in Cork and avoid dealing with the other crowd again. Life is too short.



  • Registered Users, Registered Users 2 Posts: 1,343 ✭✭✭brophs


    Attachment didn’t work first time.

    IMG_2083.jpeg


  • Registered Users, Registered Users 2 Posts: 295 ✭✭Birka


    Its almost certainly the wet belt issue. It should be covered by your warranty but you'll need to dig out all your service receipts (take copies!) to prove that the correct oil was used and that the service intervals weren't exceeded. I agree that it'd be much easier to go to another dealer at this stage. Your current dealer clearly doesn't care and doesn't want to know. The issue isn't that the coolant or oil levels aren't correct but that the oil strainer and internal oilways are blocking and causing the pressure to drop. Its not really safe to drive at higher speeds and much more use will likely damage the engine. As you've seen from your google searches, engine replacement is often required so a warranty claim should be done asap.



  • Registered Users, Registered Users 2 Posts: 1,343 ✭✭✭brophs


    Another update. J&P have diagnosed it as a wet belt issue, as you said. They say the engine is fine. They've pre-approved the replacement and the servicing info will be sent in to Peugeot tomorrow for approval. Presuming all is fine - and the car has always been serviced at Peugeot main dealers so I imagine it will be - they'll replace it on a date tbc. The whole thing has been a bit of an arseache and I'd obviously never frequent the original dealer, but if we get out with only the cost of the tow truck we'll be more than happy. Not the end of the world.

    Thanks again for the responses.



  • Registered Users, Registered Users 2 Posts: 1,179 ✭✭✭BobMc


    Had same happen with a 3008, happened just weeks away from end of warranty, luckily happened before it ran out, not sure if anyone has had success with it covered out of warranty, full service with my dealer, was repaired fine but at the time took weeks as it was around christmas 2022 (took 4 weeks), she was gone by spring and wont be buying another



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  • Moderators, Arts Moderators, Recreation & Hobbies Moderators Posts: 11,011 Mod ✭✭✭✭Hellrazer


    Get it fixed under warranty and then get rid of it - theyre an awful heap of junk altogether.



  • Registered Users, Registered Users 2 Posts: 1,343 ✭✭✭brophs


    I would if I could. I didn’t want to buy the thing I the first place. But my wife is set on wanting the three kids in a row in the middle together and it’s the main option for that. Unfortunately.



  • Registered Users, Registered Users 2 Posts: 1,343 ✭✭✭brophs


    Car was repaired yesterday. Wet belt changed etc.

    Started the car from cold this morning and the orange “Engine Fault: Please Repair” error appeared for a second or two the same as before.

    Dose.



  • Registered Users, Registered Users 2 Posts: 8,853 ✭✭✭User1998


    At least you’ve got a new wet belt free of charge. Hopefully they can diagnose the issue fully for you



  • Registered Users, Registered Users 2 Posts: 23,875 ✭✭✭✭Esel
    Not Your Ornery Onager


    Not your ornery onager



  • Registered Users, Registered Users 2 Posts: 994 ✭✭✭The Royal Scam


    I have a 2021 5008 1.5d and have had nothing but heartache since 6 months new. Fleet car which I do high milage in. So far I have had 4 adblue sensors replaced, fuel tank, fuel system and other smaller issues with it. For the last 12 months it will flash 8 error messages /failures and go into limp mode at least once or twice a week. Have to stop and restart the engine to clear it. Main dealer have had it at least 4 times for ages and it still comes up. As above there is no sign of any issue in the logs. Have loads of videos. Last french car I will ever have. Hate driving it now.



  • Moderators, Arts Moderators, Recreation & Hobbies Moderators Posts: 11,011 Mod ✭✭✭✭Hellrazer


    Get the adblue system mapped out of it and you`ll never have another issue with it.



  • Registered Users, Registered Users 2 Posts: 306 ✭✭pauly58


    I'm always surprised at why people don't search for problems with a certain car online before they buy one. There's owners forums, sites like Honest John, it's easy when you work in the trade, we used to know all the major problems with different makes, but it's all out there online these days. Wet belts are a disaster.



  • Moderators, Arts Moderators, Recreation & Hobbies Moderators Posts: 11,011 Mod ✭✭✭✭Hellrazer


    Ive advised people in person not to buy a particular make / model. At the very least advised them what can and does go wrong with them.

    And many times that same person has went out and bought the model I told them not to and when it fails Im the worst in the world!!!

    Look at my posts about the Fit / Jazz and some Opel models- The amount of calls Im still getting despite being out of Honda / Opel for the last 2 years is nuts - all from people who I told not to buy a GP5 Fit - gearbox failures and no parts available - well available from Japan -14+ weeks delivery!!!

    And family are the absolute worst at it!!

    Ive told family members they arent doing enough mileage for diesels yet they`ll go and buy a diesel and end up with all sorts of DPF, EGR, Adblue etc problems within months of ownership.



  • Registered Users, Registered Users 2 Posts: 1,307 ✭✭✭GavPJ


    Exactly!!!! How many of these cars with Adblue problems are going to be "scrap"

    when people can't afford to replace Adblue pumps and all that stuff as the car gets

    older.

    Every car and van on the road will have them removed once they are out of warranty.



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  • Registered Users, Registered Users 2 Posts: 8,853 ✭✭✭User1998


    There seems to be a large cohort of drivers who aren’t knowledgeable on removals of Adblue/DPF/EGR and think it will fail the NCT. Theres also the ethical side where people won’t do it due to legal/environmental reasons.

    Then you have the usual suspects on here who look down on anyone who suggests removing such devices, but when a poster is faced with a €5k or more bill they are dead silent on the matter. Who gives a F about the environment if your faced with a €5k Adblue/EGR/DPF bill.



  • Registered Users, Registered Users 2 Posts: 1,307 ✭✭✭GavPJ


    The NCT service will not be able to cope if they start checking cars for DPF/Adblue removal.

    There won't be a diesel car in the country with a valid NCT. I've just bought an 2015 diesel car

    and the first job on the list is remove the Adblue system, if it hasn't been done already.

    I'm sure all the Greens will be calling me a CU nt or whatever, but even if Ireland stopped

    producing Co2 emissions this instant it won't have any effect on climate change. All the

    super powers need to do something first, China, USA etc.



  • Moderators, Arts Moderators, Recreation & Hobbies Moderators Posts: 11,011 Mod ✭✭✭✭Hellrazer


    Agreed - f**k the ethical and environmental side of things. If the EU etc wanted cars to be greener they should really have found more reliable ways working with the manufacturers to reduce emissions.

    Spend 50k plus on a car and it starts throwing warning lights on for emissions after only a few months - the manufacturers advice - "you dont do enough mileage to drive a diesel" - stupid excuses really.

    Ive already posted here about a friend who had a 5008 - every single component of the adblue and emission system replaced under warranty - adblue injectors, tank, all adblue line, dpf, catalyst, eolys tank and equipment and 2 weeks after all the last of the work done the car shut down again just outside warranty.

    Got the system removed for him and remapped and its a different car now - and not one single issue since in 2.5 years.



  • Registered Users, Registered Users 2 Posts: 14,150 ✭✭✭✭Flinty997


    Well I don't blame you for having to do it. But if everyone does this it has a big impact on local air quality. As a driver you get it worst of all as your cabin air is coming from behind the car in front.

    I was waiting at the local sports ground a while ago at night picking up. And the number of People sitting there idling diesels was ridiculous (ok it was cold) I had to move away from them, I was getting a headache from the fumes. Had to be cars with the emissions stuff removed amongst them.

    This is a result of diesel gate and poor understanding of emissions at the time. No excuse for ignoring it now .

    Shocking quality and poor engineering on modern cars.



  • Registered Users, Registered Users 2 Posts: 8,853 ✭✭✭User1998


    You can’t really blame the manufacturer’s tho. Literally every issue with modern cars is to be blamed on Government policys. Engine downsizing, adding turbos, wet belts, hybrid systems, emissions controls, extra safety controls. Literally everything that is wrong with modern cars is due to government policys. Even all the stupid lane assist stuff.



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