Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Can't find a + sign in our DECT cordless phone - do they have them?

  • 23-10-2024 12:36PM
    #1
    Fogmatic
    Registered Users, Registered Users 2 Posts: 1,012 ✭✭✭


    Morning!

    I stumbled on this problem yesterday, re an Irish number I need to ring to book a repair for our washing machine. Our mobile phone signal is too weak for calls inside the house (and just about copes with them outside, if we're lucky), so I used our home phone as usual (a Panasonic KX-TG6811E), connected via a VOIP service).

    I found the number was unobtainable without the country code, and also when prefixed with 00353. I thought 00353 and +353 were interchangeable, and went to try with +353, but couldn't find a + sign on the buttons (or any mention of it in the operating instructions booklet). So I tried with my mobile, with difficulty (just outside, while shuffling all the paperwork inside in the dry).  Again, it was unobtainable without the country code, or with 00353. But +353 worked, and I got through to an engineer.  I could hardly hear him, but it eventually transpired that I'd selected the wrong option number at an earlier stage, so I'm to start again with the right one.  So if by any chance our DECT phone does somehow do a + sign, it would save a struggle!



Comments

  • #2
    Fogmatic
    Registered Users, Registered Users 2 Posts: 1,012 ✭✭✭Fogmatic


    Just to add that it would be useful to know anyway, for future reference.

    When I tried searching for the answer, I just got endless results saying that they're both a way of entering a country code (except for the odd result that went too far the other way, and would have needed a lot of time-consuming study to understand). So I wondered if any folk here might know from usimg similar phones?

    Post edited by Fogmatic on


  • #3
    Fysh
    Moderators, Arts Moderators, Regional Abroad Moderators Posts: 11,161 Mod ✭✭✭✭Fysh


    The manual for that model is online as a PDF on Panasonic's site here. Towards the end there is a character map listing all available characters on the handsets, and + is not one of them.

    Might be worth checking with your VOIP provider, get them to check there's anything odd with the number or its routing that is causing the problem.



  • #4
    coylemj
    Registered Users, Registered Users 2 Posts: 25,759 ✭✭✭✭coylemj


    I have that Panasonic cordless model, I tried holding down the *, 0 and # symbols but none of them gave me the '+' sign. A mobile phone will typically give you a '+' (for international dialling) when you hold down the zero key.

    By any chance is your phone service provided by Virgin Media and is the repair service you are dialling using an 0818 number? I had a problem with that prefix code last week from my VM landline, I had to use my mobile instead.

    From a cordless phone, you just need to dial the local number, with or without an area code. You don't need a '+', let alone the country code and including it in the number is probably why it's being rejected.

    If you're dialing a number with the same area code as your phone (e.g. 01 for the greater Dublin area) and you're dialling someone in the same area, you only need to dial the number which follows the area code. Though most landlines will accept an area code as part of the number, even if you are dialling from a phone with the same area code.

    Landlines don't use the '+' character for dialling. You put '00' in front of the country code when calling an international number.



Advertisement