The Boards.ie Explainer: FTTH and You

Maybe something like the Huawei EG8145 combined GPON ONT including wireless AC Router - or some other make similar.
IMO much neater looking setup than a separate ONT and Router

my understanding it that open-eir (or rather get contractor) to lay the fibre and own the infrastructure and that all the other suppliers/provides of broadband bundle can use the fibre even though open eir own the infrastructure/hardware

yeah I see what you mean - I suppose then if VM own the infrastructure there then they are replicating what OE are doing at the moment and owning the hardware (fiber optic cable and ONT's / ODU's and other equipment) but allowing people to choose their preferred broadband service supplier

thank you for that information

fasterbetter

Once your VM account has been fibre enabled, you cannot go back, even if you didn’t have fibre installed.

Some trigger happy person fibre enabled my account and we can no longer receive TV service. We’ve been pissing in the wind trying to get them to resolve it but they’re saying it’s technically impossible (I don’t believe it) to restore the service to how it was.

For 10 days, we’ve had none of the promised call backs, shifted between tech and billing cause they’re also charging us 137 euro a month. Left hand and right hand aren’t connected and I can’t seem to get any higher up the chain of responsibility/accountability.

I’m being held to some sort of extortion here, they’re telling me I have to install fibre to restore my services - I never had fibre installed before, and don’t think it’s reasonable as a solution.

Any advice? Am I delaying the inevitable and should just get fibre installed? Or are they really as bad as all this and they’ve made some error that’s forcing me to install it?

Thanks for any advice.

TL/DR

Virgin adjusted my account to fibre

I have no fibre installed

TV service was lost as a result (4th Dec)

They say the account can’t go back to previous settings