Sky Mobile, coming to Ireland

Just called Sky and paid my 14.65 bill via their automated phone system just by entering my debit card details. I called them just to confirm if my account is fully cancelled and I won't be charged extra in future and they said it's fully cancelled over the phone. I asked about the 14.65 bill and she said that 12.18 of that Bill will actually be put in Credit on my next billing date which is the 23rd of October.. so if I still had a Sky account my next Bill would be cheaper but because I cancelled I have to call them after the 23rd of October for them to manually refund it to my card that I paid the bill with since my Direct Debit details were deleted when I cancelled the account..

Just a heads-up to everyone else cancelling.

Yeah their billing is weird, this is why I prefer PAYG than Bill Pay tbh.

I ran a test in Eastpoint. 596 down and 35.3 up.

When the port went live I got an automated message with the data configuration. Just accepted/imported that and it worked right off. It is using 272/25 in those settings alright.

Thanks its very strange/disappointing. I did notice on my latest speedtest which was quite poor. done on 4G+ in Blanchardstown, the numbers below the top for download /upload are significantly higher if anyone know what they represent?

I was trying to order for a new sim this morning with my old vodafone number and had the same issue with verification codes not coming through. Weird one. I changed the sim to to an old phone and it worked fine with that.

Its a known issue. I have it too.

I suggest you email them and log an official complaint.

It's the only way this issue will get proper traction.

Email roi-complaints@sky.ie and say you want to log an official complaint.

it’s an absolute joke - I can’t activate iMessage either

@heavydawson WifiCalling works for me and my iphone was not supplied by them.

I got a new phone today and I can’t get verification codes from AIB or activate iMessage. I’ve made them aware and they said they’ll call me in the morning - so many problems it’s crazy

No link - except to the Sky account page which was of no help. But I called them and got it sorted. Thanks.

Switched to Sky from Eir this morning.

My work building is a bit of a black spot for coverage in places. The best network has always been Vodafone, but I switched to Eir last year to get down from €65pm to €20pm. So once I seen Sky was on the Vodafone network I said I'd try get back across for €15pm to the better network. I tried Three last year and couldn't even get a whatsapp in or out at my desk.

I switched this morning after doing 2 speed tests on Eir and I'm a bit disappointed with the test at my desk to be honest.

Desk Test:

Eir: 39.9 down & 2.54 up

Sky: 9.64 down & 0.14 up

Lobby Test:

Eir: 428 down & 2.02 up

Sky: 551 down & 14.7 up

What I don't get is, in the Speedtest app, for the Eir tests it says Eir, but under connection type for the Sky tests it says Three Ireland. I definitely recall the Vodafone speeds being a lot higher at my desk last year before I switched. These tests today defo look similar to what Three looked like when my whatsapp were not even coming through.

So does this mean that the speed tests aren't really accurate?

I switched from the €10 GoMo to Sky €15. It's another 'for life's offer. Why I switched was the GoMo throttling after 120GB and the unlimited UK/EU roaming data. Well pleased so far. Very fast 5G where I am. Even had 300 down 50 up at home.

Curious about the 2FA codes.

Are they sent when you change provider even if you keep the same number?

I thinking of switching from AnPost (I need the vodafone network as am in the sticks and crap reception otherwise) and I'm on Android (Pixel 7a)