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Samsung phone, using data even when "Mobile data" option is turned off

  • 27-08-2024 07:01PM
    #1
    mrcheez
    Registered Users, Registered Users 2 Posts: 14,875 ✭✭✭✭


    I've moved to a new Samsung phone and I recall I had this issue in the previous one, but forget how I resolved it.

    When mobile data is turned off some apps like Google Play Services still use mobile data when the Wifi connection is down.

    How do I disable this?



Comments

  • #2
    smuggler.ie
    Registered Users, Registered Users 2 Posts: 4,628 ✭✭✭smuggler.ie


    how do you know they are?

    Do you have "mobile data only apps" enabled

    history of boards 2021




  • #3
    MarkR
    Moderators, Regional Midwest Moderators, Paid Member Posts: 11,392 Mod ✭✭✭✭MarkR


    This seems to be a similar problem.

    https://support.google.com/pixelphone/thread/132392154/many-of-my-apps-continue-to-use-cellular-data-even-when-my-cellular-data-is-set-to-off?hl=en



  • #4
    mrcheez
    Registered Users, Registered Users 2 Posts: 14,875 ✭✭✭✭mrcheez


    I turned that off.

    There was some option somewhere where you could dictate which apps can use mobile data...don't remember where. Android is so huge now everything is hidden away or moved around under several layers of menus



  • #5
    smuggler.ie
    Registered Users, Registered Users 2 Posts: 4,628 ✭✭✭smuggler.ie


    see if this helps
    https://www.samsung.com/us/support/answer/ANS00079018/

    history of boards 2021




  • #6
    mrcheez
    Registered Users, Registered Users 2 Posts: 14,875 ✭✭✭✭mrcheez


    So my monthly credit ran out and I decided to see if turning on Data Saver and then I disabled all apps that can use data even when Data Saver is on, to see if it would start charging me for data.

    I then had to set up a custom routine on my Samsung phone to automatically enable Data Saver when Mobile Data is turned off.

    Seems to have done the trick.

    Very handy when abroad and using a new SIM where you want to be in control of the data usage.



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