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How to cancel Clear mobile subscription

fatalhalfinch · 2024-07-15 12:41:54

Hi, had clear mobile for a while, but recently switched to GoMo. I thought switching my phone number to a new service would cancel my Clear mobile subscription as there doesn't seem to be away to cancel it on their site/through contacting them. They are still charging me though. Any clue how cancel with them?

15-07-2024 01:41PM

#1
fatalhalfinch

Registered Users, Registered Users 2 Posts: 1 ✭

Join Date: July 2024

Posts: 0
Hi, had clear mobile for a while, but recently switched to GoMo. I thought switching my phone number to a new service would cancel my Clear mobile subscription as there doesn't seem to be away to cancel it on their site/through contacting them. They are still charging me though.
Any clue how cancel with them?

Tagged:

mobile site

mobile

subscriptions

0

Comments

#2 15-07-2024 04:21PM

MarkR

Moderators, Regional Midwest Moderators Posts: 11,338 Mod ✭✭✭✭

Join Date: April 2002

Posts: 10575

Have you gone to their website?
https://clearmobile.ie/help.html

0
#3 16-07-2024 07:52PM

Ah-Watch

Registered Users, Registered Users 2 Posts: 1,867 ✭✭✭

Join Date: March 2008

Posts: 1747

If you ported your number to GoMo it should cancel down your account with Clear provided that was the only number on the account. If you used to pay via Direct Debit you'll have a final direct debit that would come out even after you'd ported off Clear. Might it be that? Worth contacting them to confirm everything cancelled.

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