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Vw moving to a direct sales model

1235

Comments

  • Registered Users, Registered Users 2 Posts: 5,493 ✭✭✭Buddy Bubs


    You can test drive car in limerick now and call a dealer in cork, Carlow or Clare and place an order and play them off against each other for price.

    Only thing you can't do now is play off anyone against anyone else for price



  • Registered Users, Registered Users 2 Posts: 5,029 ✭✭✭goochy


    i am talking about in 2026 - you cant play them off each other



  • Registered Users, Registered Users 2 Posts: 17,031 ✭✭✭✭elperello


    That's the situation, there will be one price.

    As for wasting the dealers time, I expect VW will be reimbursing dealers for services rendered.



  • Registered Users, Registered Users 2 Posts: 14,056 ✭✭✭✭fits


    well I went into one dealer last week looking for a price and was shown the price on the online sales configurator. So they’re obviously getting on board with the direct sales model already🙄. I went elsewhere and they lost a sale.



  • Posts: 14,708 ✭✭✭✭ [Deleted User]


    Better get used to it.

    The variable is what they would have given you for your trade in, did you wait for the answer?



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  • Registered Users, Registered Users 2 Posts: 14,056 ✭✭✭✭fits


    I had no trade in. Salesperson just couldn’t be arsed.



  • Registered Users, Registered Users 2 Posts: 9,007 ✭✭✭User1998


    But that is the price. Did you not try to negotiate?



  • Posts: 14,708 ✭✭✭✭ [Deleted User]


    Did you look at the VW.ie website? It has a configurator on it, that is what they use. The variable is the trade in.

    We all like transparency, that is transparency if you can go online and see exactly how much the item you are buying will cost you, then you can ask them for a discount. Sounds like you got the hump and walked when they asked you to use the configurator to itemise what you want on your car.



  • Registered Users, Registered Users 2 Posts: 9,007 ✭✭✭User1998


    Thats what I thought too. How else are they supposed to know the exact price



  • Registered Users, Registered Users 2 Posts: 6,494 ✭✭✭DaveyDave


    Thi



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  • Registered Users, Registered Users 2 Posts: 14,056 ✭✭✭✭fits


    I went in and asked for the price of an id4 pro plus in blue with a tow bar and no trade in. I was very specific. I can look up the website myself.

    When he showed me the price I told him another vw desler had given me a better price. And … nothing. And yes then I walked out.



  • Posts: 14,708 ✭✭✭✭ [Deleted User]


    What’s your issue then? The dealer is charging what the configuator told your it would cost. That is transparent pricing.



  • Registered Users, Registered Users 2 Posts: 14,056 ✭✭✭✭fits


    Tesla have transparent pricing. Vw do not.

    My issue is that he made no effort to sell me a car. The price on vw website is clearly not the final dealer price.



  • Posts: 14,708 ✭✭✭✭ [Deleted User]


    fits, all manufacturers are going this way. You can look up the price online, some might give you a discount while they can, but the price is there to see. They won’t try and waiver on the price because you know know it before you go in, and still chose to stand in their showroom. Like it or not, that is the way it is going to go. Dealers make money on trade ins, if you are buying without a trade in, they don’t make as much so you aren’t their preferred client.



  • Registered Users, Registered Users 2 Posts: 14,056 ✭✭✭✭fits


    I’m glad they are going to a direct sales models. I am not impressed with the sales people I have encountered with the exception of one who was clearly an enthusiast and I would have ordered through her if the figures had added up in our side.



  • Posts: 14,708 ✭✭✭✭ [Deleted User]


    But they advised you to use the direct sales configurator, and you walked out, now you want them to use the direct sales model. You do understand the configurator is the direct sales model?



  • Registered Users, Registered Users 2 Posts: 14,056 ✭✭✭✭fits


    vw are moving to a direct sales model in *2026*. That is not their modus operandi right now. There’s a direct sales model and then there’s can’t be arsed looking up a price. I’m sure this is boring for everyone so bowing out. You clearly don’t get it.



  • Posts: 14,708 ✭✭✭✭ [Deleted User]


    It is boring, and anyone reading this thread gets it. You can look up what the car you want will cost to buy, because there is a configurator. You were asked to look it up to see the model you want, you got the hump, but you now seem to favour the model that gave you the hump, which would seem an oxymoron. What you term “can’t be arsed” is a sales person saying to you the cost is transparently viewable online. So what is your issue?



  • Registered Users, Registered Users 2 Posts: 17,031 ✭✭✭✭elperello


    He seems to have met an unmotivated salesman who told him to go home and do his homework.

    He took exception to this approach and took his business elsewhere.

    As for everyone getting it, well yes we get it but some of us are still a bit sceptical about aspects of this sales model.



  • Registered Users, Registered Users 2 Posts: 11,395 ✭✭✭✭Furze99


    Clearly they didn't need the sale. It was a take it or leave it attitude. Sometimes sales people need to sell to reach targets, other times they've reached them already and there's nothing in it for them. In which case they should be upfront about it.

    It's disrespectful to the customer. Traditionally people expect a little negotiation on price, extras etc. If they weren't in a position to do this, they should have been honest and said - sorry not at the moment, can you come back in xyz months and we can fix you up etc. You were right to walk out. The customer is always king. Always. The day a business forgets that is when it's heading for decline.



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  • Posts: 14,708 ✭✭✭✭ [Deleted User]


    This is why manufacturers are going to direct sales, there will be no sales targets for dealers, only brands, the honest thing to do is say, “the online price, is the price”. That is transparency.



  • Registered Users, Registered Users 2 Posts: 29,262 ✭✭✭✭_Kaiser_


    The bottom line here is that VW are moving to the same model as any other online retailer - the price is the price barring any variables like trade-in or maybe promotions. Think of it like buying from Amazon.

    While this won't suit those who like to go in and haggle or who like to shop around to get themselves what they think is the "best price" (a phrase I can't stand personally when I see it on the likes of Adverts - if I wanted less, I'd have priced it at less!), it will suit those who just want to buy a car as easily and transparently as possible. Not everyone LIKES or is good at haggling, and not everyone wants to waste the time and effort of trying to play one seller off another for the same product which BOTH are ultimately just reselling themselves.

    Those who want to negotiate and satisfy their bargaining skills will still be able to use independent/second hand vendors I'd imagine.



  • Registered Users, Registered Users 2 Posts: 124 ✭✭Spark Plug


    I think those customers that did like to negotiate or visit a number of dealers in order to minimise their cost to change figure which I have found can vary by thousands will look to purchasing nearly new cars 6mths-1yr as oppose brand new, however this brings its own downsides in terms of exact spec etc versus a unique factory order.



  • Posts: 14,708 ✭✭✭✭ [Deleted User]


    Negotiations in new car transactions will be focused on what value dealers put on the trade in. The new car price will be transparent, and fixed, but dealers may value the trade in differently as that is where there money will be made on car sales. The poster above didn’t have a trade in so the margin for the dealer is small, and the poster wanted them to make it smaller no doubt.



  • Registered Users, Registered Users 2 Posts: 23,899 ✭✭✭✭mickdw


    I wonder will be see the introduction of independent new car online sellers like the UK who use their muscle to buy in bulk and offer discounted new cars to consumer?



  • Registered Users, Registered Users 2 Posts: 5,029 ✭✭✭goochy


    The discount sellers in UK don't buy in bulk they are just agents and find dealers who are willing to do good deals. Thry don't hold stock



  • Registered Users, Registered Users 2 Posts: 23,899 ✭✭✭✭mickdw


    Yes they don't hold stock but they can get discounts that a single purchaser can't. That can only be down to them buying lots and lots of cars or signing up to a promised number of purchases per year or whatever.

    Anyway, my point was whether we might see something like that here in a time where the manufacturers are selling at a fixed price via website, a discount seller with more bargaining power offering new stock for less.



  • Registered Users, Registered Users 2 Posts: 852 ✭✭✭gossamerfabric


    German text. I am currently buying through agency model.

    I think it is probably for the best at least for the moment.

    https://www.elektroauto-news.net/news/vw-beendet-agenturmodell-deutschland

    Post edited by liamog on


  • Registered Users, Registered Users 2 Posts: 13,034 ✭✭✭✭the_amazing_raisin


    This has been on the cards for years. Personally I'm fine with it as I've no desire to speak to the sales staff in my VW garage

    I had one clown from sales there call and ask how the car is going while it was sitting in the repair bay after a software update bricked it. Needless to say I didn't give him good feedback and he just said sorry and hung up

    If VW want to impress me they can move away from this franchised service model where you have preferred garages in an area which seem to have 5 service managers per actual mechanic

    It should be a case that a mechanic can pay to be trained and certified and then they're able to advertise themselves as a VW service agent

    It would also be great to see a mobile repair service like Tesla. A lot of the smaller repairs seem to be done by a mechanic calling out to you with the correct parts. Much better than dragging your car to the garage and having to organise a lift home somehow

    Post edited by liamog on

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



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  • Moderators, Society & Culture Moderators Posts: 42,360 Mod ✭✭✭✭Gumbo


    Old news now. Going the Tesla/Apple route.
    Many like it. Some don’t.

    It’s clear cut and to the point. I like it.

    Post edited by liamog on


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