Large Scale Fraud by the Supermarket Chains

😂🤣 - Your a funny guy Joey. The prawns were perfect and well in date, some idiot just put 0.01 cent on the system as the price.

Once upon a time, there used to be a concept termed "Buyer Beware" and anyone buying anything would be on the lookout for crafty tricks being perpetrated by the seller. Nowadays, it seems like we're all too busy to bring our own commonsense (along with our own re-usable bags) …

Well ye're all too busy - I still check the €/kg prices, and cross-check barcodes with shelf-stickers, and pay attention to the dates noted in the promo price poster. Sure, there are often errors, but for the most part I'd class the majority of them as equally shared by the humans on both sides of the exercise, not "Large Scale Fraud".

Eletronic Shelf Labelling will in time as it becomes more common in shops reduce mistakes but it will not entirely solve the problem.

A certain amount may be down to human error but some stores deliberately engage in a practice of prominently advertising a special offer/ sale type label for a product at a certain size, but placing this adjacent to the same product in same packaging at normal price. This can only be done to try and deceive the customer, hoping they'll be attracted by the special offer but pick up the regular product. If you've only a few items you can pick up on this at the checkout but if a trolley of stuff, very hard to keep an eye on what's being billed. I've noticed this more in both Tesco and Supervalu stores.

Not true.

I had murder in my local Supervalu a few years ago. I'm not one to risk jeopardising someone's job but this numpty of a manager tried to show off in front of the birds on the tills by making out like I was a thick, so I sent in a complaint.

I thought the price was high as I struggled to pack the bags and keep the baby in the trolley at the same time, so I was looking through the receipt as I walked out the door. I'd bought a 4-pack of beer with the shopping, but the cardboard holder keeping them together had fallen apart, so they went through as 4 separate scans. Each can had the same barcode as the 4-pack, so I was charged for 4 x 4-packs.

I walked back in and Romeo was standing by the tills, boring the arses off the youngwans working there. I said I had an issue with shopping and he stopped mid-sentence to rattle off some line about "quantity-errors-cannot-be-rectified-after-you-leave-the-shop" and went straight back to the girls on the tills. I said "sorry, you're not listening to what I am saying….." and he cut me off again….."look, bud, I don't know if you're after stuffing half the trolley into your boot already so once you leave the shop we can't do anything"…..turn turned away and I caught him rolling his eyes and flicking his head in my direction.

I lost the plot. "look, BUD, this is a pricing error on your side, it doesn't matter how many of them I stuffed in my boot, unless you think I changed the price on your system while I was out there, then it's still your error, yeah?………here, let me show you". So I got one of the girls to scan the single can of beer and it came up as €10 (instead of a tenner for the 4-pack). "Are you telling me that these 4 x 330ml cans cost €40 in total? What did I do out in the carpark that means this error is no longer your fault?"

The snake tried to fob me off one last time by getting the girl on the till to fix it, but I insisted….."no, no, no…….I was dealing with YOU PAL, YOU FIX IT". He threw the refund on the counter and was gone by the time I picked it up, so I sent in a complaint. Ended up getting a €50 voucher off them because of it.

Human error is one thing. Being a prick because you're trying to impress a load of teenagers is another kettle of fish.