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Amazon Prime Bargains - Chat Thread

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Comments

  • #7382
    muffler
    Registered Users, Registered Users 2 Posts: 46,985 ✭✭✭✭muffler


    https://www.boards.ie/discussion/comment/121779707#Comment_121779707

    A few months ago myself and my wife both returned items and we each had the refunds applied within an hour of posting.



  • #7383
    SourSessions
    Registered Users, Registered Users 2 Posts: 1,495 ✭✭✭SourSessions


    If it goes to Portloaise you'll usually get it not long after posting.



  • #7384
    Rightplace2016
    Registered Users, Registered Users 2 Posts: 120 ✭✭Rightplace2016


    Think refund timing is based on some algorithm.. on same day I returned two items in two packages to Amazon with free an post returns labels to portlaoise and items cost 25 euro.. one was refunded as soon as an post scanned it .. second one still not refunded weeks later . Both sold and supplied by Amazon and both free an post label refunds



  • #7385
    eclipsechaser
    Registered Users, Registered Users 2 Posts: 894 ✭✭✭eclipsechaser


    https://www.amazon.co.uk/Celestron-22096-NexStar-Computerised-Telescope/dp/B0007UQNN6


    I posted this in the no chat. It's £290. But the import fees bring it up much higher than other items I buy on Amazon UK. Why the discrepancy with this item? Do we have different rates for telescopes?



  • #7386
    Kat1170
    Registered Users, Registered Users 2 Posts: 3,752 ✭✭✭Kat1170


    Some items over €150 attract duty, some don't.



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  • #7387
    Clo-Clo
    Registered Users, Registered Users 2 Posts: 7,088 ✭✭✭Clo-Clo


    https://www.boards.ie/discussion/comment/121779707#Comment_121779707

    Majority of items I have if refund to Amazon I get as soon as an post have them, very rarely do I need to get into CS

    I have found a few times with warehouse items I had to return issues

    I had an expensive drill which wasn’t great and returned, waited weeks and nothing, got into them and they refunded, the next day it landed back to me because as post didnt see the battery inside sticker on the bottom. Just kept it 😂



  • #7388
    The Continental Op
    Registered Users, Registered Users 2 Posts: 8,465 ✭✭✭The Continental Op


    https://www.boards.ie/discussion/comment/121783651#Comment_121783651

    If you try and buy it from a UK address its not available. Therefore I suspect the stock isn't in the UK perhaps its coming from the US?

    Wake me up when it's all over.



  • #7389
    ohnonotgmail
    Registered Users, Registered Users 2 Posts: 40,953 ✭✭✭✭ohnonotgmail


    https://www.boards.ie/discussion/comment/121783651#Comment_121783651

    If I add that to basket and then go to checkout it is showing up at £310 for me. Given the VAT difference that looks about right.



  • #7390
    Enrico Palazzo
    Registered Users, Registered Users 2 Posts: 554 ✭✭✭Enrico Palazzo


    https://www.boards.ie/discussion/comment/121784805#Comment_121784805

    No, the difference is bigger than the VAT alone. The net price is £241.66.



  • #7391
    shawki
    Registered Users, Registered Users 2 Posts: 690 ✭✭✭shawki


    https://www.boards.ie/discussion/comment/121783651#Comment_121783651

    Customs Duty on Telescopes is 4.2%

    https://customsdutyfree.com/customs-or-import-duty-for-telescopes-infrared-to-ireland/

    The amount on Amazon is correct.

    £241.66*1.042*1.23 = £309.73



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  • #7392
    tomhammer..
    Registered Users, Registered Users 2 Posts: 1,304 ✭✭✭tomhammer..


    Is it necessary to apply the hazard labels when returning Bluetooth earphones

    Concerned they may not take it



  • #7393
    alxmorgan
    Registered Users, Registered Users 2 Posts: 2,907 ✭✭✭alxmorgan


    https://www.boards.ie/discussion/comment/121788876#Comment_121788876

    If you want it sent do not put them on and lie about whats in it 🙂

    Bizarrely they will happily deliver items with batteries but never allow them to be sent....that's my experience anyway



  • #7394
    SourSessions
    Registered Users, Registered Users 2 Posts: 1,495 ✭✭✭SourSessions


    https://www.boards.ie/discussion/comment/121788876#Comment_121788876

    If they don't take it, get onto chat and explain. I had to do that once, they told me just to dispose of the faulty item myself.



  • #7395
    tomhammer..
    Registered Users, Registered Users 2 Posts: 1,304 ✭✭✭tomhammer..


    How is postage refund sorted out ? Thanks



  • #7396
    Flaneur OBrien
    Registered Users, Registered Users 2 Posts: 6,781 ✭✭✭Flaneur OBrien


    Good lord.


    I have been on to Amazon for nearly 2 hours here.

    I bought a phone in November. The front camera stopped working, so I requested a replacement.

    The replacement arrived, I sent the other one back.

    Last week Amazon tried to take out the money for the phone I returned. Thankfully there was no money on that card (which is for my online shopping) I spent an hour sorting it out with a customer care rep. They admitted the error and put £15 on my gift card. I asked for reassurance that it wouldn't happen again and he said, "I have disarmed the setting, No need to worry, IT will not get repeat".

    Then tonight at 6pm, I got an email from Amazon saying they had taken the money out for the phone. The big problem was the money was there this time as I was meant to be booking an airbnb tonight. So now I have been on to 5 customer service reps, and one on the phone.

    The one on the phone told me the phone HAD BEEN RECEIVED, but hadn't been processed yet. How is that my fault exactly?

    So now, I'm out €155, can't book the airbnb and won't get the money back for up to 10 working days.

    To add insult to injury, the customer service rep offered me a £5 gift card for the inconvenience caused.

    I don't know what to do. I guess I'll remove all the cards from my amazon account and just use purchase once cards from Revolut as I cannot trust them with my cards anymore.



  • #7397
    Rightplace2016
    Registered Users, Registered Users 2 Posts: 120 ✭✭Rightplace2016


    https://www.boards.ie/discussion/comment/121790000#Comment_121790000

    Onto cs myself tonight for hour to get 20 euro refund for return I made a month ago and they said oh yes due to inconvenience we are issuing you refund now and I had to reply saying no you are issuing me refund as you got item a month ago. Reply was anything else we can do for you . Seriously reducing my purchases to items I can find no where else as hassle returns isn't worth savings



  • #7398
    tomhammer..
    Registered Users, Registered Users 2 Posts: 1,304 ✭✭✭tomhammer..


    I'll be dramatically scaling back now on anything that may be returned



  • #7399
    jacool
    Registered Users, Registered Users 2 Posts: 4,708 ✭✭✭jacool


    https://www.boards.ie/discussion/comment/121783651#Comment_121783651

    I'd usually say the sky's the limit, but I might be wrong in this case.



  • #7400
    ozmo
    Registered Users, Registered Users 2 Posts: 3,881 ✭✭✭ozmo


    >I'll be dramatically scaling back now on anything that may be returned


    Its extremly rare that i would return items - but I do like the option should I ever need to - I hope online places wont scale back on returns because some over use it - Im looking at videos on youtube of pallet loads of amazon stock being sold for a 20th of the cost - full of non-broken things - like who would legit return aa batteries - or an empty cardboard box?

    lots there - eg. https://www.youtube.com/watch?v=4-GJLoD2ucY

    “Roll it back”



  • #7401
    antodeco
    Registered Users, Subscribers, Registered Users 2 Posts: 13,685 ✭✭✭✭antodeco


    Every time I've had to return things to Amazon it's always to the the Dunfermline address. Always send by registered post and always have to wait until it's received before I get the refund. I also have to spend a half hour each time talking to CS to get my postage refunded.

    I've called back my shopping from Amazon by a significant amount now. I'd say what I'd normally order in one month before, would be the same amount now over 5-6 months. Just not worth the hassle anymore



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  • #7402
    tomhammer..
    Registered Users, Registered Users 2 Posts: 1,304 ✭✭✭tomhammer..


    https://www.boards.ie/discussion/comment/121806361#Comment_121806361

    Definitely a lot more trouble now

    They even used to credit my GC balance the same day the prepaid label was scanned at PO

    I CBA with anything I'm not sure of



  • #7403
    OmegaGene
    Registered Users, Registered Users 2 Posts: 11,214 ✭✭✭✭OmegaGene


    I just instigated a return for an air fryer and they sent me a prepaid label and said it will be refunded once it’s been scanned with anpost

    The internet isn’t for everyone



  • #7404
    alxmorgan
    Registered Users, Registered Users 2 Posts: 2,907 ✭✭✭alxmorgan


    I always fire receipt pic off to this address with order number and just say I was asked to send this here for refund


    image-attachments@amazon.co.uk


    Always get refund same day or day after



  • #7405
    _H80_GHT
    Registered Users, Registered Users 2 Posts: 185 ✭✭_H80_GHT


    https://www.boards.ie/discussion/comment/121790000#Comment_121790000

    Or you could recognise it for the freak occurance it was and continue about your regular Amazon business.



  • #7406
    Flaneur OBrien
    Registered Users, Registered Users 2 Posts: 6,781 ✭✭✭Flaneur OBrien


    https://www.boards.ie/discussion/comment/121814602#Comment_121814602

    Did you see the follow up responses? It wasn't a once off, and customer service has fallen off a cliff since COVID.



  • #7407
    _H80_GHT
    Registered Users, Registered Users 2 Posts: 185 ✭✭_H80_GHT


    https://www.boards.ie/discussion/comment/121814763#Comment_121814763

    Didn't see the follow ups.



  • #7408
    Heighway61
    Registered Users, Registered Users 2 Posts: 1,978 ✭✭✭Heighway61


    https://www.boards.ie/discussion/comment/121814824#Comment_121814824


    Graciously allowing paddy to buy Orange but none of the other scents. Mustn't be selling too well.



  • #7409
    dulpit
    Registered Users, Registered Users 2 Posts: 13,715 ✭✭✭✭dulpit


    Hey, quick question. I use prime pretty regularly and use video too, so I'm happy paying for prime. Just wondering - I currently pay monthly. I know an annual fee is cheaper, but are there ever offers on the annual fee? Or is it always the same price except when they up it from time to time?



  • #7410
    shalom
    Registered Users, Registered Users 2 Posts: 213 ✭✭shalom


    https://www.boards.ie/discussion/comment/121815303#Comment_121815303

    Anyone in your family with a student card, you could get student annual fee that way ?



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  • #7411
    OmegaGene
    Registered Users, Registered Users 2 Posts: 11,214 ✭✭✭✭OmegaGene


    i just got charged import fee when buying on amazon, ive bought similar priced items previously and never been charged

    i undertand brexit and all that but this seems high £39.91 for an item under 150, does this seem wrong to you guys ?

    Item(s) Subtotal:

    £144.16

    Postage & Packing:

    £0.00

    Total Before VAT:

    £144.16

    VAT:

    £0.00

    Total:

    £144.16

    Import Fees Deposit

    £39.91

    The internet isn’t for everyone



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