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HKC 1070 panel stuck in quick code options, cannot change Securcomm ID

  • 08-01-2024 04:26PM
    #1
    oldwestee
    Registered Users, Registered Users 2 Posts: 2 ✭


    Alarm came with the house, I am trying to edit my Securcomm details to input the new ID I purchased as the old ID was no longer valid.

    When I input the engineer code it allows me access but I cant use previous/next buttons , it just prompts for a quick code. There is a LAN scom fault. i thought I had cleared it but it keeps reappearinng. Maybe the wifi needs updating but I cannot get to the menu option.


    Any ideas appreciated , thank you



Comments

  • #2
    EvilMonkey
    Registered Users, Registered Users 2 Posts: 1,822 ✭✭✭EvilMonkey


    Put in your user code after the engineer code



  • #3
    oldwestee
    Registered Users, Registered Users 2 Posts: 2 ✭oldwestee


    thanks for that EvilMonkey. Looks like it expects a Quick code, it will not accept anything else, it says invalid. I can enter a quick code, its accepted but takes me back to the initial/home screen. I was able to enter the Engineer code and just browse through the menus to check settings and securcommID. I may have enabled something when doing that to prompt for QuckCodes. I was trying to be carful not to change anything, just wanted some info from the system.

    I did find an online manual but nothing about quick code prompt removal.

    Thanks for the reply



  • #4
    altor
    Registered Users, Registered Users 2 Posts: 12,036 ✭✭✭✭altor


    https://www.boards.ie/discussion/comment/121591127#Comment_121591127

    Re you sure you have the engineer code.

    If so scroll to comms menu, securecomm and disable that.

    Then re-enable and enter the new id and password.

    www.altor.ie



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