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Arnotts online order issue

  • 02-01-2024 02:03PM
    #1
    j4vier
    Registered Users, Registered Users 2 Posts: 1,893 ✭✭✭


    Hello

    I placed an order with Arnotts online on the 27th of Dec, the transaction had gone through my credit card without any issue and It showed as completed by BOI.

    I checked the order online and until yesterday, it had said for all items that stock was allocated. I received a despatched email on the 30th of December.

    Today the order was out for delivery and Arnotts mailed me to say 4 out of 5 items were cancelled and money will be refunded in about 5 days.

    Did anyone experience something similar with them or was it just my bad luck? Seems like a bad way to go about doing business.

    Thanks



Comments

  • #2
    antfin
    Registered Users, Registered Users 2 Posts: 848 ✭✭✭antfin


    I've experienced the same issue previously. Very frustrating when I was paying a delivery charge so I ended up paying for delivery on just a €15 item because the rest of my order turned out to be out of stock despite the website previously saying everything was in stock!



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