Car dealer using Mapfre warranty.

When did you buy the car? They are not required to give you a 12 month warranty by law.

Yes I experienced this previously complete pain in the a**. Unfortunately there is probably not much you can do in terms of recourse.

This is tactic often used by 2nd car dealers essentially your warranty is farmed off to third party company who as you said above only cover certain items. So its very much a case of buyer beware.

Only thing you can do that I can see is to start tagging them on social media. Bad press can sometimes be help.

Yeah but even an independent dealer will have limitations on their warranty. They told you it was Mapfre and you agreed to it.

Why don’t you bring it to your local Mapfre repair centre first and see if they can fix it free of charge? And if not you can contact the supplying dealer to see if they’ll help out?

All guarantees have limitations. What issues are you having?

those cars are a disaster waiting to happen, thats why the price is good second hand

Work with mapfire first- depending on the situation /issue they might sort it as good as any other reputable dealer guarantee would - if it’s out of scope then you can still rely on consumer legislation no matter what the limitations of the guarantee are. It might mean a trip to small claims court or at least a notification in order to get them to the table but first step is talk and enquire and reason with them if refused ultimately and then assert yourself if that doesn’t work and exercise your consumer rights

you currently don’t know the issue so the only first step is to get it assessed first

I bought a different make car in the last year but the dealer spun that line on me about dealer network- I pushed him on it and eventually got him to admit that it was only his garage that would work on items under guarantee without a fee - sales people will say anything to make the deal

a few comments, is you 12 month warranty with the dealer, and you have an additional warranty with Mapfre?

IMO the Mapfre warranty isn't worth the paper its written on, with step-back cover due to mileage.

if you think you have a turbo problem, then stop driving it, replacing a turbo is ok, replacing an engine is not.

2 lessons to be learned.

1. say no to mapfre warranty, and only deal with dealerships that will support it

1. don't buy insignias! you can watch them depreciate in your driveway

Mapfre have authorised repairers. The Opel garage is an authorised repairer. They diagnose the fault and notify Mapfre of the issue and its up to Mapfre whether they’ll cover it or not. You can go to another authorised repairer if you wish.

Consumer protection is with the dealer, as much as they may want, the dealer can't sub contract your rights to anyone.