Can Sky planner auto-delete a download?

Heighway61 · 16-11-2023 07:55PM #1

I recorded episodes 2 and 3 of the 3-part series Uncanny on one of the BBC channes. I had missed part 1 but then downloaded it from BBC on Demand in Catch up TV.

It was in the planner for a maybe a week or two but when I thought to start watching the series I saw the downloaded part 1 wasn't there. It's not in Deleted either and it's gone from On Demand. Would Sky have deleted it?

andy1249 · 17-11-2023 09:46AM

Its been a long time since I was with Sky , but it was always the case that material downloaded to watch was time limited , depending what it was you had about 24 hours to 2 weeks to watch it before it self deleted.

swoofer · 17-11-2023 11:38AM

I tried catch up tv just now and all the episodes are there. I can access without and it says wont be deleted until October 2024. Do a reboot, may help.