Can I get debit card sent earlier than scheduled?

TaggyMatcher · 24-08-2023 04:47AM #1

My debit card will expire soon, but the replacement card is due to be sent while I will be away on vacation.

As my mailbox is not secure, I would prefer to get the debit card sent a few weeks early?

Is this possible and would I have to pay a fee for this?

Bank of Ireland Reps · 24-08-2023 09:05AM

https://www.boards.ie/discussion/2058310583/can-i-get-debit-card-sent-earlier-than-scheduled

Hi there, Thanks for getting in touch with us.

When your card is due to expire our system will automatically generate a new card for you. The new card will arrive in the post before the original card expires and you can activate and use it from when you receive it. If you are away and the card arrives it will not work for any transactions unless activated with your card pin.

Thanks, Sarah

TaggyMatcher · 24-08-2023 09:57AM

https://www.boards.ie/discussion/comment/121019805#Comment_121019805

Thanks for the reply, but you didn't answer the question.

Here are the questions:

Is it possible to get the debit card sent a few weeks early?

Would I have to pay a fee for this?

Thank you for your time.

greasepalm · 24-08-2023 10:02AM

I have had issues with my previous debit card and contacted them and got a new one delivered and got a newer card that worked as should be the same for you.

Nearly sure i rang them on phone directly to get it sorted.

Bank of Ireland Reps · 24-08-2023 10:17AM

https://www.boards.ie/discussion/comment/121019996#Comment_121019996

You can contact our Customer Service team and one of our colleagues will be able to order a replacement card for you. There is no charge for this service.

The number you can call is 0818 365 365. The team is available from 9am to 5pm Mon-Fri and from 10am to 2pm on Saturdays.

Thanks, Sarah

Can I get debit card sent earlier than scheduled?

Answers