Electric Ireland billing and government grant

Jemser2022 · 30-12-2022 12:52PM #1

Hi is anybody out there having a problem with there billing not showing there 200 euro government grant has not come of there bill our am I not just not seening it ..?? help needed

mct1 · 30-12-2022 01:09PM

The €200 is listed as a credit in my EI online account. As such it doesn't appear in the bills themselves but it's quite clear that the credit was applied to our last bill, and that we still have a small credit left towards the next bill.

greasepalm · 30-12-2022 01:15PM

Yes same here as its listed on my EI bill and bill was E158 and out of my bank was E108 so E50 of that credit was used in paying off that bill.

wench · 30-12-2022 01:38PM

Have a look on the second page of your bill, where it breaks out the PSO levy, VAT, etc.

It should look something like this - figures may be lower if your bill didn't use up the full 200

Government Electricity Credit 183.49 cr

VAT 9% on €183.49cr 16.51 cr

Jemser2022 · 30-12-2022 04:43PM

Hi yea I looked at that and it shows government payment that is in my new bill from the 18oct to the 14 dec

my issue is on my bill from 19 aug to 17oct government credit was in my account on the 30th of October so to late for them to take it if that bill

so we’re did the payment go it dosent seem to have been taken off my new bill ?it’s shows there at the end it on my December bill ..

apologises these bills wreck my head lol

Our am just reading it wrong regards

Jemser2022 · 30-12-2022 04:47PM

Dec bill

Jemser2022 · 30-12-2022 04:50PM

You could be right I’ll check that out cheers mct

greasepalm · 30-12-2022 07:11PM

When was the money supposed to come into play for the winter months was it November onwards ?

wench · 30-12-2022 08:58PM

https://www.boards.ie/discussion/comment/120047087#Comment_120047087

so we’re did the payment go it dosent seem to have been taken off my new bill ?it’s shows there at the end it on my December bill ..

What do you mean where did the payment go? It's right there on your bill?

There was only one €200 payment so far, and it has been correctly credited to your latest bill.

Jemser2022 · 30-12-2022 09:20PM

Cheers wrench for that .. I know there was only one payment so far I just didn’t know what bill it was taken off .. oct our dec

not clued into these bills ..

Jemser2022 · 30-12-2022 09:22PM

Oct I think anyway wrench has it sorted

Electric Ireland billing and government grant

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