Cash Lodgement through external atm/lodge not showing up on account

Colash · 13-11-2017 08:14PM #1

I made a deposit on my local atm/lodge over an hour ago an still not showing up on account .. I thought cash deposit was instant ?? I kept deposit receipt as proof

Bank of Ireland: Kareana · 14-11-2017 11:11AM

Hi Colash,

Thanks for your post here on Boards.

We are sorry to hear this.

Can you please log in through the website itself and check your credits into the account?

There maybe just a slight delay with the lodgement machine itself as cash would normally show up straight away.

Please keep a eye on your 365 online banking and if the cash lodgement doesn't show up shortly please let us know and we will advise you how to raise it for further investigation.

Thanks,

Kareana

Bazman7377 · 27-09-2018 08:47PM

hi. i also have the same problem today. my cash depisit hasnt shown up after a number of hours. thank you.

Bank of Ireland: Alison · 28-09-2018 01:39PM

Hi Bazman7377

Thanks for your query.

Can you let us know if the cash has since shown on your account for you please?

Many Thanks
Alison

SKolev · 09-05-2021 01:12AM

Hello, I'm also having this problem at the moment. Cash was deposited through an atm earlier in the day and it still hasn't appeared in my debit account

Bank of Ireland: Megan · 10-05-2021 10:26AM

SKolev wrote: »

Hello, I'm also having this problem at the moment. Cash was deposited through an atm earlier in the day and it still hasn't appeared in my debit account

Good morning Skolev,

Thanks for reaching out to us here on Boards.ie.

Lodgements made over after 3:30pm, over the weekend or on a bank holiday might not be available in your account until the next working day when the branch reopens. The funds should be in your account this morning before midday.

I hope this helps!

Many thanks,
Megan

veruca salt · 06-05-2022 05:45AM

Hi,

I'm having the same issue with cash deposited at 6pm. Usually when I deposit cash into that latm, it's credited immediately. Should I contact the branch?

Thanks

Bank of Ireland Reps · 06-05-2022 02:52PM

https://www.boards.ie/discussion/comment/119021957#Comment_119021957

Hi there,

Thanks for getting in touch.

Lodgements made outside Branch hours may not show until the next business day for you.

We hope it's showing now for you.

Many thanks

Alison

Chocoma · 06-08-2023 07:53AM

Hi there, I made 2 ATM lodges last night but only one came through. The machine said I need to contact the Bank. I rang customer service number and was told the money would show up this morning but it didn’t. Can you please advise whom should I contact now?

pat_sconce · 06-08-2023 08:20AM

https://www.boards.ie/discussion/comment/120945253#Comment_120945253

See the post literally directly above your post

Bank of Ireland Reps · 08-08-2023 08:15AM

https://www.boards.ie/discussion/comment/120945253#Comment_120945253

Hi there, thanks for reaching out to us

May I ask you to confirm if this has lodged since your message ?

Thanks, Anna

unnaturallypurple · 16-08-2023 02:27PM

Hi,

i lodged cash at 12:30 pm and it still hasn’t shown in my account 3 hours later. I’m getting worried since it was done during working hours.

wily minx · 16-08-2023 02:46PM

I lodged cash at 11.30 this morning and it still isn't showing. I went into the branch and they said it's connected to yesterday's technical difficulties and it should show by the end of the day but I'm getting worried now as the standing orders will hit at midnight!

The Continental Op · 16-08-2023 03:13PM

Ditto. Paid in cash today (11am) and nothing showing up on Banking 365 (4pm). Normally it shows up almost instantly.

Bank of Ireland Reps · 16-08-2023 03:44PM

Hi all,

Thanks for getting in touch.

Lodgements made today will be credited to your account throughout the evening. We apologise for any inconvenience.

Thanks, Megan

cristali · 16-08-2023 07:45PM

I have the same issue, lodged cash in an atm inside branch at 5pm, still not showing in my account now, at 8.45pm. I need it as I'm flying to take care of my mams funeral

The Continental Op · 16-08-2023 08:07PM

https://www.boards.ie/discussion/comment/120987950#Comment_120987950

After 4PM and it isn't credited to your account till the following day. It says so on the screen when you pay the cash in.

The Continental Op · 17-08-2023 08:39AM

https://www.boards.ie/discussion/comment/120986889#Comment_120986889

https://www.boards.ie/discussion/comment/120987051#Comment_120987051

Checked again following morning, and the money had been credited.

Bank of Ireland Reps · 18-08-2023 08:23AM

Please contact our colleagues on 0818 365 365 from ROI or +353 1 404 4000 if calling from abroad between 9am to 5pm Mon-Fri,10am-2pm Saturdays and we can help with this.

Thanks

Declan

Cash Lodgement through external atm/lodge not showing up on account

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