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Statement of Liability?

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Comments

  • Registered Users, Registered Users 2 Posts: 2,676 ✭✭✭Sono


    My wife submitted our tax return for 2021 in early January and we got a fairly hefty refund a few weeks ago, she was on maternity leave and wasn’t working for a good chunk of the year. We didn’t put in any numbers for anything ourselves as both PAYE employees.

    fast forward to today and I get a notification to say I had correspondence to be viewed, went in and see a new statement of liability for 2021 which states no overpayment.

    tried calling them to see what the story was but can’t get through to anyone.

    did anyone else receive anything similar? Don’t fancy having to pay this money back as I was sure it was our refund entitlement so very confused now



  • Registered Users, Registered Users 2 Posts: 789 ✭✭✭padraig.od


    My 2021 SOL came back in 24 hours. I'm two months waiting for 2020.



  • Registered Users, Registered Users 2 Posts: 15 Che15Deng30


    Hi, can anyone please give me the number of the revenue that ye were ringing? Been ringing 017383636 but no luck. Thanks



  • Registered Users, Registered Users 2 Posts: 61 ✭✭Desertmoon1


    That's the one I used. They close at 1.30, good luck. Takes ages to get through and sometimes it's straight to voicemail or gets hung up.



  • Registered Users, Registered Users 2 Posts: 15 Che15Deng30


    Rang the revenue waited for over 48 mins and they hung up. Ridiculous



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  • Registered Users, Registered Users 2 Posts: 1,141 ✭✭✭nhg


    Between 1 & 1.30 seems to be the quieter time to try ringing



  • Registered Users, Registered Users 2 Posts: 61 ✭✭Desertmoon1


    SOL received today, 6 weeks and 1 day after I did my return!!!



  • Registered Users, Registered Users 2 Posts: 15 Che15Deng30


    @Desertmoon1 did you ring them? I rang them Friday and have been told mine is on process. I applied 1st Jan. And the girl said she don’t know when i’ll be getting my SOL



  • Registered Users, Registered Users 2 Posts: 82 ✭✭scabo33


    Finally! You were waiting the longest ever. I’m still waiting since 6 weeks. Fingers crossed this week!



  • Registered Users, Registered Users 2 Posts: 61 ✭✭Desertmoon1


    My hubby called them and by pure luck he got through to a lovely lady who knew her stuff and told him straight out it was held for manual review. She promised to contact him back and she did through my enquiries. They looked for all receipts, bills etc which we uploaded and then today she messaged him today to say SOL was available. I hope you are not waiting much longer



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  • Registered Users, Registered Users 2 Posts: 595 ✭✭✭Buddy97mm


    Submitted my return with medical expenses yesterday evening, Statement of Liability received this morning. Very impressed.



  • Registered Users, Registered Users 2 Posts: 15 Che15Deng30


    @Buddy97mm you’re lucky you got your SOL in less than 24 hrs. I’m waiting for mine for more than 6 weeks now



  • Registered Users, Registered Users 2 Posts: 595 ✭✭✭Buddy97mm


    Do feel quite fortunate going on other experiences I have read in this thread. Ironically, I submitted my claim much later than I would normally do as I was waiting to see how much of the medical expenses we incurred would be paid by my health insurer. When I did submit the claim yesterday, all the data for pay, tax, USC etc. was pre-populated (I presume following payroll submission by my employer) whereas this was not the case in previous years - perhaps there is benefit in submitting later?



  • Registered Users, Registered Users 2 Posts: 201 ✭✭JimmyAlfonso


    I had been waiting 1 month and yesterday I put in an enquiry (no phone call) asking if there was anything I could do to help (documents etc) and my SOL was processed yesterday evening. It might be a coincidence as they are no doubt moving through them all now but worth popping through an enquiry to get to front of list.



  • Registered Users, Registered Users 2 Posts: 10 Bartybull


    I applied for statement of liability in December for 2020. Still not available. I didn't upload any receipts for my medical expenses because I posted then all to my medical insurance provider. Could this be the reason for the holdup in the SOL



  • Registered Users, Registered Users 2 Posts: 82 ✭✭scabo33





  • Registered Users, Registered Users 2 Posts: 82 ✭✭scabo33


    i would attach the receipts and send a message or call them then



  • Registered Users, Registered Users 2 Posts: 196 ✭✭grinder23


    Anyone got a number that you can actually get through to revenue on?



  • Registered Users, Registered Users 2 Posts: 99 ✭✭cnbyz


    I was waiting a response from revenue on 3 things. a question about a certain relief, appeal to the SOL i received 2 weeks ago and finally remote working relief. I rang them yesterday to ask whats up. i think i got lucky because the person on the phone said she can do it all. After 2 days i got everything sorted out. So my advice ; keep ringing until you are connected to someone who is a case worker.



  • Registered Users, Registered Users 2 Posts: 82 ✭✭scabo33


    7 weeks today.



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  • Registered Users, Registered Users 2 Posts: 15 Che15Deng30


    Rang the revenue twice already and they are all saying the same thing apparently mine was pulled for manual review. Been waiting for 7 weeks and 6 days. Was told to just wait til they’re done with the review. And that I don’t know when😫



  • Registered Users, Registered Users 2 Posts: 789 ✭✭✭padraig.od


    10 weeks waiting for 2020 now.



  • Registered Users, Registered Users 2 Posts: 82 ✭✭scabo33


    everytime I send them a message on my enquires they keep changing the status to completed without even doing anything.



  • Registered Users, Registered Users 2 Posts: 15 Che15Deng30


    9 weeks and counting still waiting for my SOL



  • Registered Users, Registered Users 2 Posts: 15 Che15Deng30


    @scabo33 did you get your SOL yet? Just got a reply from them saying my SOL is available to view now. But everytime I check it’s still on process. I don’t know why they have to say it is available if it isn’t



  • Registered Users, Registered Users 2 Posts: 82 ✭✭scabo33


    Hi there @Che15Deng30 no I’ve heard nothing! I got an email about a document unread and got excited but it was just a tax credit. I’ve just given up now. It’s nearly 3 months



  • Registered Users, Registered Users 2 Posts: 10 hopeful 2018


    Hi Folks, I submitted my returns around the 10th of January. I had health expenses and WFH to claim for. However I still have received no statement of liability. Every time I check it says Processing and it will be available shortly. I have contacted them loads of times via My Enquiries and have got no correspondence back. 2 and a half months later and still nothing??



  • Registered Users, Registered Users 2 Posts: 35,361 ✭✭✭✭odyssey06


    I

    I'd nearly given up on my credit which needed manual attention... took 3-4 my enquiries chasers and eventually sorted this week.

    Strange your one has gone into limbo as they are the most straightforward credits.

    "To follow knowledge like a sinking star..." (Tennyson's Ulysses)



  • Registered Users, Registered Users 2 Posts: 101 ✭✭Ciara26


    That happened me years ago and it was due to my claim getting audited. I missed the letter asking for receipts. Mit not be this but just thought I’d say



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  • Registered Users, Registered Users 2 Posts: 10 hopeful 2018


    Thank you for your help. I have not received a letter but I have sent multiple queries asking if they need me to do anything in order to process the statement. Again, no answer! I did get one answer after about 5 of my queries, they closed the queries saying it was requested and would get uploaded when it was available. But no info as to when that would be or anything!



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