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while line on iphone 7?

  • 27-04-2021 04:54PM
    #1
    sporina
    Registered Users, Registered Users 2 Posts: 7,246 ✭✭✭


    hi folks,

    there's a white line down the middle of my iphone 7.. it appeared before but then disappeared but now its back and seems here to stay,. turned phone off and on.. still there.. it doesn't seem to be in photos which is good,.. none the less.. i'd like it gone..

    any ideas what has caused this and how I can resolve it?

    TIA


Comments

  • #2
    djdunny
    Registered Users, Registered Users 2 Posts: 1,212 ✭✭✭djdunny


    Best thing to do is back up phone. Then restore (not reset) and set up new. If issue persists then it’s a hardware issue.

    Any visible damage or bending to the iPhone?


  • #3
    sporina
    Registered Users, Registered Users 2 Posts: 7,246 ✭✭✭sporina


    djdunny wrote: »
    Best thing to do is back up phone. Then restore (not reset) and set up new. If issue persists then it’s a hardware issue.

    Any visible damage or bending to the iPhone?

    thanks but gee i don't trust myself to do all that..

    no damage.. this happened as I was using the phone..

    hardware issue? as in screen damaged or something else?


  • #4
    djdunny
    Registered Users, Registered Users 2 Posts: 1,212 ✭✭✭djdunny


    It may not be an obvious hardware issue like a visibly cracked screen but may be an internal damage due to the strip/knock


  • #5
    sporina
    Registered Users, Registered Users 2 Posts: 7,246 ✭✭✭sporina


    djdunny wrote: »
    It may not be an obvious hardware issue like a visibly cracked screen but may be an internal damage due to the strip/knock

    thanks - strange it occurred over time


  • #6
    murpho999
    Registered Users, Registered Users 2 Posts: 28,865 ✭✭✭✭murpho999


    djdunny wrote: »
    Best thing to do is back up phone. Then restore (not reset) and set up new. If issue persists then it’s a hardware issue.

    Any visible damage or bending to the iPhone?

    Why would a restore help with a hardware issue? Never heard that advice before.


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  • #7
    Fuzzy Logic
    Registered Users, Registered Users 2 Posts: 897 ✭✭✭Fuzzy Logic


    murpho999 wrote: »
    Why would a restore help with a hardware issue? Never heard that advice before.

    It's to identify if it's a hardware issue. If it's still there after wiping the phone and putting on new software then it's hardware. It's ok as he works for Apple ;)


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