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Returning an Xbox game to Smyths.

  • 14-12-2020 05:44PM
    #1
    Xcellor
    Registered Users, Registered Users 2 Posts: 2,824 ✭✭✭


    I bought cyberpunk 2077 for Xbox. Apparently it's a pile of crap on the standard Xbox.

    I haven't opened it yet. Can I return? Their FAQ seems to say software can't. I've nevee bought from them before.


Comments

  • #2
    seamus
    Registered Users, Registered Users 2 Posts: 68,173 ✭✭✭✭seamus


    The FAQ does say that they don't accept software/video game returns, and it's probably because of the usual trick where someone swaps out the disc for a broken or faked one.

    All you can do is ask. Legally I'm not sure you have a leg to stand on unless you can argue that the game is buggy to the point of being unplayable. But just being a bad game or being a bit glitchy wouldn't be enough.


  • #3
    madcabbage
    Registered Users, Registered Users 2 Posts: 2,315 ✭✭✭madcabbage


    This is interesting considering the devs have said they'll accept refunds on console. I would say try anyways.


  • #4
    basskebab
    Registered Users, Registered Users 2 Posts: 118 ✭✭basskebab


    Looks like CD Project are now offering refunds on the PS$ and XBox One versions

    https://www.eurogamer.net/articles/2020-12-14-cd-projekt-apologises-for-not-showing-cyberpunk-2077-on-ps4-and-xbox-one


  • #5
    Xcellor
    Registered Users, Registered Users 2 Posts: 2,824 ✭✭✭Xcellor


    Yeah well from what I see practically unplayable. I bought it online and assume it's sealed. I'll bring it to shop.


  • #6
    skinny90
    Registered Users, Registered Users 2 Posts: 2,554 ✭✭✭skinny90


    Xcellor wrote: »
    Yeah well from what I see practically unplayable. I bought it online and assume it's sealed. I'll bring it to shop.

    distance selling should cover you so then


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