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The 'I've successfully ordered a PS5' thread

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  • Registered Users, Registered Users 2 Posts: 2,108 ✭✭✭johnnysmack


    koolkunz wrote: »
    Yeah I have tried emailing them, calling them and sending them messages on twitter. Everywhere the replies are the same generic replies saying how covid and black friday are causing delays and that they will get back to me in 2 business days.

    And yet we know the delay excuse is absolute horseshìt because other people on here who ordered after us have all gotten their deliveries.

    What are the odds the PS5's have quietly gone missing and found their way into the homes of their staff in Heathrow!


  • Registered Users, Registered Users 2 Posts: 50 ✭✭koolkunz


    And yet we know the delay excuse is absolute horseshìt because other people on here who ordered after us have all gotten their deliveries.

    What are the odds the PS5's have quietly gone missing and found their way into the homes of their staff in Heathrow!

    Yeah I am having the same doubts now. We will be screwed if that's the case because AddressPal allows claims of upto only 200 euros.


  • Registered Users, Registered Users 2 Posts: 8 smoeky


    And yet we know the delay excuse is absolute horseshìt because other people on here who ordered after us have all gotten their deliveries.

    What are the odds the PS5's have quietly gone missing and found their way into the homes of their staff in Heathrow!

    Similar experience with Parcel Motel, never got checked into their warehouse.


  • Registered Users, Registered Users 2 Posts: 536 ✭✭✭brainiac


    I don't think An Post are going to risk their reputation over 300 euro a go. While they do only officially insure up to €200 if enough of a fuss is kicked up, and the tracking never shows it delivered, they'll probably handle it.

    I wouldn't be worried too much though, they're usually fine, slow, but fine. It is a bit bizarre that it's so much later than mine with no updates now, but they probably just messed up and they're on the bottom of a pile or something.


  • Registered Users, Registered Users 2 Posts: 50 ✭✭koolkunz


    Ok so my sister called them again (AddressPal 017058866). Explained my issue. They checked with the heathrow team and they said that it was dispatched from London on Friday afternoon but their Ireland hub have not received it so now they are trying to locate my parcel (basically meaning they have lost it) and that I need to wait till Thursday for them to check and get back to me.

    I would suggest everyone else here to also call them and ask them to start this investigation.


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  • koolkunz wrote: »
    Ok so my sister called them again (AddressPal 017058866). Explained my issue. They checked with the heathrow team and they said that it was dispatched from London on Friday afternoon but their Ireland hub have not received it so now they are trying to locate my parcel (basically meaning they have lost it) and that I need to wait till Thursday for them to check and get back to me.

    I would suggest everyone else here to also call them and ask them to start this investigation.

    Such a mess :(

    I only called so no point in calling again yet. Going to wait for the response on todays call.


  • Registered Users, Registered Users 2 Posts: 1,756 ✭✭✭CZ 453


    Did the people who ordered through Littlewoods on 19th November receive delivery already? Mine is sitting in the hub in Laois since Sunday.


  • Registered Users, Registered Users 2 Posts: 3 GalwayPs5


    CZ 453 wrote: »
    Did the people who ordered through Littlewoods on 19th November receive delivery already? Mine is sitting in the hub in Laois since Sunday.
    Mine is exactly the same - so close and yet so far

    Is this usual for "Fast"way?


  • Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 18,856 Mod ✭✭✭✭Kimbot


    So I went into gamestop to see if they had any update on the ps5 preorder, told in store that its all been done through their head office now so they have no updates at all.


  • Registered Users, Registered Users 2 Posts: 63 ✭✭Black and yellow


    Just found out from a friend that works in Argos that staff were aloud order the ps5 today before anyone from the public could


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  • Registered Users, Registered Users 2 Posts: 26,174 ✭✭✭✭Berty


    Just found out from a friend that works in Argos that staff were aloud order the ps5 today before anyone from the public could

    That sounds like nonsense. Unless somebody can actually prove that they are staff and bought one then I choose not to believe that at all.

    I know that staff like to have first dibs on good stuff(obviously) but they have to order them the same way. I found that out by getting a dyson last year and the staff member handing it over actually wanted it and asked me how I bagged it before she did.

    I reserved it the night before the discount(after the store closed) and overnight the price dropped(HUKD website leaked the Argos prices) so I picked it up the next day at the lower price. She said she was at home at midnight waiting for the price to drop but I already bagged it(pun intended as it's bagless) :D


  • Registered Users, Registered Users 2 Posts: 63 ✭✭Black and yellow


    Berty wrote: »
    That sounds like nonsense. Unless somebody can actually prove that they are staff and bought one then I choose not to believe that at all.

    I know that staff like to have first dibs on good stuff(obviously) but they have to order them the same way. I found that out by getting a dyson last year and the staff member handing it over actually wanted it and asked me how I bagged it before she did.

    I reserved it the night before the discount(after the store closed) and overnight the price dropped(HUKD website leaked the Argos prices) so I picked it up the next day at the lower price. She said she was at home at midnight waiting for the price to drop but I already bagged it(pun intended as it's bagless) :D

    Just reporting what I was told from a close friend that the manager in the particular Argos he works in asked staff today would they like to order one. Just saying it here in case it means there’s a second wave of stock coming


  • Registered Users, Registered Users 2 Posts: 4,122 ✭✭✭Colemania


    Kimbot wrote: »
    So I went into gamestop to see if they had any update on the ps5 preorder, told in store that its all been done through their head office now so they have no updates at all.

    Interesting.... Gamestop support kept telling me its all linked back to the store ordered from. I won't get a chance to go into my store until Saturday but if anyone has a preorder on Gamestop Swords and is in there this week for an update, let me know please


  • Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 18,856 Mod ✭✭✭✭Kimbot


    Colemania wrote: »
    Interesting.... Gamestop support kept telling me its all linked back to the store ordered from. I won't get a chance to go into my store until Saturday but if anyone has a preorder on Gamestop Swords and is in there this week for an update, let me know please

    Well I fired an email off to them a while ago so I will update when I hear anything back.


  • Registered Users, Registered Users 2 Posts: 66 ✭✭steescribbles


    CZ 453 wrote: »
    Did the people who ordered through Littlewoods on 19th November receive delivery already? Mine is sitting in the hub in Laois since Sunday.

    Still in the hub!


  • Registered Users, Registered Users 2 Posts: 2,097 ✭✭✭Pipmae


    Still in the hub!

    Mine too.

    I thought it was on the van for delivery yesterday but that turned out to be a Christmas decoration I ordered on Friday 27th November. I forgot I ordered it so when the text came through to say it was being delivered yesterday I assumed it was the PS5.


  • Registered Users, Registered Users 2 Posts: 2,174 ✭✭✭ItsHoggie


    The gf’s brother has one pre ordered since September and when her mother went in today to pay the rest off they told her they don’t know when she’ll have it. Said it could be after January cause he’s not even on the priority list. Bit of a piss take really.


  • Registered Users, Registered Users 2 Posts: 11 James1100


    I went into gamestop today and was told from the first guy I should have it next week or the week after, I came back to the store a while after and it was a different guy thare, went up to him with a query and he goes to me it will be probs be more like January when I get it.. I pre ordered first week of September BTW, so I have no idea what to make of that


  • Registered Users, Registered Users 2 Posts: 63 ✭✭Black and yellow


    James1100 wrote: »
    I went into gamestop today and was told from the first guy I should have it next week or the week after, I came back to the store a while after and it was a different guy thare, went up to him with a query and he goes to me it will be probs be more like January when I get it.. I pre ordered first week of September BTW, so I have no idea what to make of that

    Realistically they probably don’t have a clue when the shipments will be in I feel


  • Registered Users, Registered Users 2 Posts: 3 amzpow


    How did ye get the ones on littlewoods? Any time I go on it is just the page that says stock coming, like it is just a display picture, you can't actually get into it and look at the item? What am I doing wrong �� having no luck lol


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  • Registered Users, Registered Users 2 Posts: 42 occne


    amzpow wrote: »
    How did ye get the ones on littlewoods? Any time I go on it is just the page that says stock coming, like it is just a display picture, you can't actually get into it and look at the item? What am I doing wrong �� having no luck lol

    You're a long way behind in trying to get one. Littlewoods had limited stock, sold out very quickly and had to cancel a load of orders too. As far as i know there are zero consoles in Ireland for purchase in retail shops. Not to say there wont be more, but Smyths usually announce when they'll have more, my bet would be with them.


  • Registered Users, Registered Users 2 Posts: 11 James1100


    Realistically they probably don’t have a clue when the shipments will be in I feel

    Yeah I'm thinking the same, it's annoying but just gotta have abit of patience


  • Registered Users, Registered Users 2 Posts: 3 amzpow


    I have been checking daily but I was on it on release day couldn't see any option to purchase on littlewoods or curry's just always showed the display pictures �� I feel smyths is best bet this side of Christmas


  • Registered Users, Registered Users 2 Posts: 63 ✭✭Black and yellow


    Anyone receive a refund from littlewoods yet ?


  • Registered Users, Registered Users 2 Posts: 209 ✭✭Saz2020


    Anyone receive a refund from littlewoods yet ?

    I got very lucky I think with my refund. Called them 8am the very next day, spoke to a lovely woman and she was so apologetic and said she'd sort it, she put me on hold and spoke to accounts and came back to me. Money was instantly back in my bank as I was still on the phone to her. I would give them a call tomorrow if its not refunded by then


  • Registered Users, Registered Users 2 Posts: 63 ✭✭Black and yellow


    Saz2020 wrote: »
    I got very lucky I think with my refund. Called them 8am the very next day, spoke to a lovely woman and she was so apologetic and said she'd sort it, she put me on hold and spoke to accounts and came back to me. Money was instantly back in my bank as I was still on the phone to her. I would give them a call tomorrow if its not refunded by then

    Will do thanks a million


  • Registered Users, Registered Users 2 Posts: 40 ST3NG4H


    Anyone receive a refund from littlewoods yet ?

    I’m still waiting on mine.


  • Registered Users, Registered Users 2 Posts: 1,756 ✭✭✭CZ 453


    This is a form of torture. Just watching a status of "in the hub". Thinking the worst of the delivery staff. They are all having a party with my PS5 in the canteen :pac:


  • Registered Users, Registered Users 2 Posts: 2,097 ✭✭✭Pipmae


    CZ 453 wrote: »
    This is a form of torture. Just watching a status of "in the hub". Thinking the worst of the delivery staff. They are all having a party with my PS5 in the canteen :pac:
    They must have one each.....

    As a comparison here is the history of aforementioned Christmas decoration that made it to me before the PS5. It reached the hub after the PS5 but made it to me first. Go figure........


    30 November, 2020 21:19:00 Parcel delivered customer unable to sign
    30 November, 2020 09:53:00 Loaded onto van Fastway North East
    30 November, 2020 09:53:00 Loaded onto van Fastway North East
    29 November, 2020 21:41:00 Received at Fastway Sort Centre
    27 November, 2020 21:13:17 Despatched from warehouse
    27 November, 2020 20:19:00 Sorted at Shaw Warehouse - Delivery DB99, route YOD7840
    27 November, 2020 14:13:03 Order being processed at warehouse


    This is the PS5:

    29 November, 2020 16:38:00 Received at FASTWAY HUB
    28 November, 2020 09:53:38 Despatched from SUPPLIER
    27 November, 2020 20:55:00 Despatched from WEDNESBURY - Route YOD7840
    27 November, 2020 20:53:00 Received at WEDNESBURY - Route YOD7840
    19 November, 2020 11:44:06 Order being processed at supplier


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  • Registered Users, Registered Users 2 Posts: 5 Wallace2018


    Anyone order from Smyths? DPD says "Order data received from sender" since last Friday and I'm just wondering how long they normally take.


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