PS5 Stock Updates - READ FIRST POST

RGARDINR · 19-11-2020 03:39PM

Just got email from gamestop saying label created for UPS and that my purchase has been sent to the courier for shipping. I never doubted gamestop in the least haha. But will have it come wkend I presume will head over to smyths to collect other one now for my nephew.

MuddyDog · 19-11-2020 03:40PM

I think Tesco handled today really well.

1. They seem to have had the most stock
2. They never publicly (as far as I can tell) told anyone they'd have any which meant their site handled orders the best
3. Obviously demand and word of mouth was huge so their system still couldn't cope and oversold
4. They fairly quickly cancelled anyone they couldn't fulfil and gave them 30 euro.

Tazium · 19-11-2020 03:41PM

be better if they now took the product collection confirmation and details off their site too.

py2006 · 19-11-2020 03:42PM

Stupid PS5, me no get!

dreamers75 · 19-11-2020 03:43PM

Message last updated: 14:37
We're sorry to tell you that stock is now sold out for PlayStation 5. Please continue to check for future stock updates on game.co.uk

Game UK

WildCardDoW · 19-11-2020 03:43PM

Rang Tesco.

Customer Service have no way of knowing so don't bother. They're saying you'll know either way by tomorrow (I'd say they're making that up but it's a good guess).

FixdePitchmark · 19-11-2020 03:43PM

MuddyDog wrote: »

I think Tesco handled today really well.

1. They seem to have had the most stock
2. They never publicly (as far as I can tell) told anyone they'd have any which meant their site handled orders the best
3. Obviously demand and word of mouth was huge so their system still couldn't cope and oversold
4. They fairly quickly cancelled anyone they couldn't fulfil and gave them 30 euro.

Fair post - as opposed to HN

Changed everything with everyone all the way and then sold 1000s they would not process .

Was to be in store only
No pre order
The online only
then did take preorders for a period
then crashed
then payments taken no playstation
then playstaions offered - no payment
then kept this going till 1300 hrs.

oleard1987 · 19-11-2020 03:45PM

MuddyDog wrote: »

I think Tesco handled today really well.

1. They seem to have had the most stock
2. They never publicly (as far as I can tell) told anyone they'd have any which meant their site handled orders the best
3. Obviously demand and word of mouth was huge so their system still couldn't cope and oversold
4. They fairly quickly cancelled anyone they couldn't fulfil and gave them 30 euro.

How can you say overselling a product is handling something well ,Even the smallest companies have a feature that tell the computer we have 30 in stock ,process 30 orders ,not to process 300 orders for a stock of 30

JDilleen · 19-11-2020 03:46PM

I ordered from Tesco at 09:31 for Click and Collect and received my "Congratulations" email at 14:01.

seandotcomm · 19-11-2020 03:46PM

el Fenomeno · 19-11-2020 03:47PM

I ordered Tesco delivery. I got a successful email, but they've changed it to click and collect. Which is a win, I guess.

Praetorian22 · 19-11-2020 03:47PM

seandotcomm wrote: »

That is brilliant!

starburst87 · 19-11-2020 03:48PM

el Fenomeno wrote: »

I ordered Tesco delivery. I got a successful email, but they've changed it to click and collect. Which is a win, I guess.

Oh please let them do this for me if they are not going to deliver

PadEH90 · 19-11-2020 03:48PM

el Fenomeno wrote: »

I ordered Tesco delivery. I got a successful email, but they've changed it to click and collect. Which is a win, I guess.

Did they email you?

CLG2019 · 19-11-2020 03:48PM

JDilleen wrote: »

I ordered from Tesco at 09:31 for Click and Collect and received my "Congratulations" email at 14:01.

Is it too pessimistic/early to assume this basically confirms people who went for delivery won't be getting a "congratulations" email?

Friend 1: Delivery 9.30 (Cancelled)
Friend 2: Click and Collect ~9.30 (Cancelled)
Me: Delivery 9.24 (No Confirmation, cancellation, congratulations, just order info on tesco site)

Love2love · 19-11-2020 03:49PM

Ordered click and collect Tesco at 9.25 and no email

CLG2019 · 19-11-2020 03:49PM

el Fenomeno wrote: »

I ordered Tesco delivery. I got a successful email, but they've changed it to click and collect. Which is a win, I guess.

What time did you order at?? (not confirmation email)

Praetorian22 · 19-11-2020 03:50PM

I ordered at 9.28 (Delivery), confirmation email received but no "Congrats" email as of yet. I would imagine the store in which you order from is going to play a role here, standard Tesco's or Tesco Extra's and off course the regions they serve.

Synode · 19-11-2020 03:51PM

I ordered for collection and got the email at 09:27. I got the follow up email at 14:01 confirming it.

WildCardDoW · 19-11-2020 03:53PM

Praetorian22 wrote: »

I ordered at 9.28, confirmation email received but no "Congrats" email as of yet. I would imagine the store in which you order from is going to play a role here, standard Tesco's or Tesco Extra's and off course the regions they serve.

Yeah I think that's a good point.

Still it'll be a day (or two) of checking emails now. I don't think they take payment until its out for delivery either.

I guess it's a good thing because if you somehow see one elsewhere you can change it up.

ReverseGiraffe · 19-11-2020 03:54PM

I'm not sure I actually selected a specific store when I picked delivery come to think of it... just provided my address

CLG2019 · 19-11-2020 03:54PM

Anyone know the earliest someone ordered on Tesco and was successful. We know the end range is around 9.31am (click and collect) but what was the front end of the range?

JDilleen · 19-11-2020 03:55PM

CLG2019 wrote: »

Is it too pessimistic/early to assume this basically confirms people who went for delivery won't be getting a "congratulations" email?

Friend 1: Delivery 9.30 (Cancelled)
Friend 2: Click and Collect ~9.30 (Cancelled)
Me: Delivery 9.24 (No Confirmation, cancellation, congratulations, just order info on tesco site)

It's mentioned below, I would think your location could play into it here. For what it's worth, I ordered for C&C in Mahon, Cork which would be a large store.

fermanagh_man · 19-11-2020 03:55PM

ReverseGiraffe wrote: »

What time was your order confirmed at? Delivery or C&C?

Confirmed at 9.31am
Was for C&C Tuesday first slot available

19-11-2020 03:55PM

More evidence to the claim. Paid via Paypal on Currys.co.uk at around 4am.
They could be cancelling at random and letting others through also so be wary.

el Fenomeno · 19-11-2020 03:55PM

starburst87 wrote: »

Oh please let them do this for me if they are not going to deliver

PadEH90 wrote: »

Did they email you?

CLG2019 wrote: »

What time did you order at?? (not confirmation email)

Ordered for home delivery at around 9:22/9:23. Got the confirmation email straight away.

Then got the following from GHS.BST@tesco.com a few minutes ago.

Dear Customer,

Congratulations on your pre-order of the PlayStation 5. I’m sure this purchase is important to you and I am reaching out to share some more details for your convenience.

***We note your order has been placed for Home Delivery, unfortunately we can only fulfil Click & Collect orders at this time.

Your Collection Site: <REMOVED>

Please do not make any changes to this order as this will result in the order of the PlayStation being removed from your basket and order not fulfilled. If you would like to purchase some groceries, we would ask that you place an additional order separately to this one.

Your collection date, time and location will be in your initial order confirmation. Payment will be taken first thing, on the morning of your collection date using the card details you’ve provided at the time of placing your order online.

When you arrive at the collection site, please go to the Customer Service Desk in the store and bring a copy of your order confirmation and a form of identification so that we can verify your collection.

Thank you for choosing to shop at Tesco.ie. If we can help you with anything, please do not hesitate to reach out to our helpful and friendly Customer Service team at Online@Tesco.ie or 1800 248 123 (Option 3)

Kind regards

Tesco Customer Care

Stylesclash07 · 19-11-2020 03:56PM

I got a congratulations email from Tesco.
woohoo

madmoe · 19-11-2020 03:56PM

For all who got one from HN is it showing under My Orders on their site? Are you able to track it yet?

Cheers,
M

ReverseGiraffe · 19-11-2020 03:57PM

Stylesclash07 wrote: »

I got a congratulations email from Tesco.
woohoo

Just now?

Cyclonius · 19-11-2020 03:57PM

JDilleen wrote: »

It's mentioned below, I would think your location could play into it here. For what it's worth, I ordered for C&C in Mahon, Cork which would be a large store.

You're just looking for our pick-up locations, so you can be waiting outside at least one of them with a baseball bat or hurley at 9am on Tuesday morning.

PS5 Stock Updates - *READ FIRST POST*

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PS5 Stock Updates - READ FIRST POST