ALDI dehumdifier

cormie · 16-08-2020 10:54PM

Hey, has anyone ever had a dehumidifier repaired locally at all? Mine has stopped collecting water, the fan is still working but I'm guessing it's the refrigerant compressor that is gone. It's this one here: https://www.amazon.co.uk/Dimplex-38067-DXDH10N-Dehumidifier-Plastic/dp/B017KTUJ68/ref=sr_1_1?dchild=1&keywords=DXDH10N&qid=1597583364&sr=8-1

Not super expensive itself, but I'd rather pay to fix it than create more demand for more things to be produced.

Any suggestions would be appreciated!

Also, I've started using the spare ecoair one mentioned in this thread already, but I'm not sure, is there continuous mode on it where you can just leave it running until it fills up the tank?

editorsean · 17-08-2020 10:35AM

If you bought that Dimplex DXDH10N a few years ago, check if the first three digits of its serial number are 501 or 502. If it does, it has been recalled due to a fire risk, in which case Dimplex needs to fix the recalled fault. If you don't mention that it stopped working, there's a good chance they'll fix that in the process as they'll mostly likely do a test run of the machine once they fix the recalled related fault:

https://www.which.co.uk/news/2017/07/product-recall-five-dimplex-dehumidifiers-pose-fire-risk/

Check the warranty section in its manual in case it came with 2 or 3 year warranty. If you originally bought it at Aldi, it likely has a 3 year warranty.

If there's an appliance repair place nearby you can try asking for a quote as it could be something minor such as a faulty relay or humidistat, particularly if it just stopped working all the sudden. If it was getting unusually noisy or regularly defrosting even in rooms above 20C, then it's likely faulty compressor or had a refrigerant leak.

cormie · 17-08-2020 12:25PM

Hey thanks a lot! My model doesn't begin with 501 or 502, but at the bottom of that page, there's a link about another recall for models that serial numbers begin with 0, 1 or 2, which mine is :pac:

I've called Dimplex and waiting on a call back about a replacement now :cool: Kinda scary though as I've left the dehumidifier running plenty of times when I've been out for hours/days/weeks!

editorsean · 17-08-2020 03:57PM

Hopefully they'll get it replaced or fixed. I didn't notice the earlier recalls down the page. Going by the CCPC website's recalled products section, it's surprising the number of products that get recalled unnoticed. It's worth checking now & again in case any other product you own shows up as the news/newspapers generally only announce the major recalls:

https://www.ccpc.ie/consumers/product-safety/product-recalls/

At least it's not a Whirlpool product. I know someone that is having awful bother trying to get their washing machine fixed under warranty, likely due to their engineers being busy dealing with the massive number of recalled tumble dryers and washing machines.

cormie · 17-08-2020 08:25PM

That's a huge amount of recalls alright! I don't buy too many things, but that's a good resource to have should any of them develop any problems if they are out of warranty

cormie · 26-08-2020 01:47PM

editorsean, thanks again for the heads up above! Replacement DXD10IR (newer model) was delivered completely free of charge with the recall of the old one

zerosugarbuzz · 26-08-2020 01:52PM

Slightly off topic but do the people in the house not get very dehydrated when these are being used? Also, would it not be worth investigating why you have dampness problems. Speaking as someone in a 45 year old house with no dampness issues.

3d4life · 26-08-2020 02:23PM

Thats some result, Cormie

!

O/T : Theres some number of vehicle related recalls up on the ccpc site !

ALDI dehumdifier

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