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Are IR obliged to announce platform alterations on intercom?

  • 19-02-2020 10:32PM
    #1
    ongarboy
    Registered Users, Registered Users 2 Posts: 5,201 ✭✭✭


    Interesting this evening, due to DART door trouble at Howth junction, north bound DARTs were delayed at Connolly on platform 7. This meant subsequent 21:15 Maynooth train was stuck behind it. Eventually it arrived at platform 6 and screen only switched over (disappeared from 7 monitor and appeared on 6 monitor as it pulled in at 21:20. It arrived and took off again 30 seconds later once passengers boarded. No vocal announcement whatsoever. I hope unfamiliar passengers or visitors waiting for the Maynooth train were able to recognize the train arriving behind their backs with Maigh Nuid on front of train was in fact their train.

    Bad form in IR not to announce the platform alterations (especially for less savvy commuters). Is it obligatory or just courtesy to make such announcements?


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