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** Airbnb queries & info **

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Comments

  • #242
    BorneTobyWilde
    Registered Users, Registered Users 2 Posts: 37,905 ✭✭✭✭BorneTobyWilde


    Could try this OP





    https://www.youtube.com/watch?v=tHza_jWceDk


  • #243
    central park
    Registered Users, Registered Users 2 Posts: 394 ✭✭central park


    there were other apartments with access through the front gate but their apartment had its own lockbox. Someone made a good point above, whats to stop a previous renter making a copy of the key? This hasnt happened in this case as he needed to unlock the lockbox using the code to get the key. it has certainly soured my experience of using air bnb ever again.


  • #244
    Muahahaha
    Registered Users, Registered Users 2 Posts: 19,773 ✭✭✭✭Muahahaha


    The more cheaper lockboxes are not all that secure. If the pin was say 8754 you only have to enter those numbers and they dont have to be in sequence. So an experienced thief could get it open by hammering away at different groups of numbers.


  • #245
    CelticRambler
    Registered Users, Registered Users 2 Posts: 7,261 ✭✭✭CelticRambler


    As a parent of young adults starting our on their independent travels, I feel sorry for your daughter but it sounds like this was an incident waiting to happen and there are a lot of lessons for the group to learn. The first is that you should always assume that your accommodation is vulnerable, regardless of what keys and lockboxes are made available. By definition, short-term holiday accommodation will have had someone else stay in it up until you arrived, someone who will have had all of the same security protocols explained to them.

    The second is to keep your ID with you at all times (in some countries, it's a legal requirement). And the third: don't bring a load of valuable equipment with you on a one-night city break unless you really need it; and if you really need it, then it you should have insurance and back-up.

    I think you did well to get a refund from Airbnb, but has your daughter left a review to warn other guests that the lock-box is obviously not as secure as it might seem? It certainly sounds as if the appartment (or your daughter's group) was under surveillance, and this wasn't an opportunistic robbery.


  • #246
    Cape Clear
    Registered Users, Registered Users 2 Posts: 2,809 ✭✭✭Cape Clear


    CelticRambler wrote: »
    As a parent of young adults starting our on their independent travels, I feel sorry for your daughter but it sounds like this was an incident waiting to happen and there are a lot of lessons for the group to learn. The first is that you should always assume that your accommodation is vulnerable, regardless of what keys and lockboxes are made available. By definition, short-term holiday accommodation will have had someone else stay in it up until you arrived, someone who will have had all of the same security protocols explained to them.

    The second is to keep your ID with you at all times (in some countries, it's a legal requirement). And the third: don't bring a load of valuable equipment with you on a one-night city break unless you really need it; and if you really need it, then it you should have insurance and back-up.

    I think you did well to get a refund from Airbnb, but has your daughter left a review to warn other guests that the lock-box is obviously not as secure as it might seem? It certainly sounds as if the appartment (or your daughter's group) was under surveillance, and this wasn't an opportunistic robbery.

    Some good points here tbf. The lock boxes that I have seen of late are far from secure even if the owner is religiously changing the code after each user they can easily be opened . There is probably a couple of videos on you tube showing how to do it in under a minute. I have stayed in one property in particular where the owner insisted that the key be always returned to the lock box. It didn't bother us as we had little tasty valuables with us as we were traveling with young children at the time. I would encourage them to keep fighting the case with Air BnB. Were they expressly told not to leave the key in the lock box by the owner? Theft unfortunately happens but it helps to make us more careful in future.


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  • #247
    mattser
    Registered Users, Registered Users 2 Posts: 2,352 ✭✭✭mattser


    I'm having trouble getting in to view properties when I get that far on the website. Anyone else had a similar problem lately ?


  • #248
    Atlantic Dawn
    Registered Users, Registered Users 2 Posts: 86,442 ✭✭✭✭Atlantic Dawn
    GDY151


    What browser are you using?


  • #249
    mattser
    Registered Users, Registered Users 2 Posts: 2,352 ✭✭✭mattser


    Atlantic Dawn wrote: »
    What browser are you using?

    Chrome


  • #250
    spurious
    Moderators, Category Moderators, Education Moderators Posts: 27,382 CMod ✭✭✭✭spurious


    Chrome here too and it's working fine.
    You could try clearing cookies etc..

    When you say you are not seeing properties, are you not seeing them listed or on the map, or not able to get in to see the photos of the properties?


  • #251
    mattser
    Registered Users, Registered Users 2 Posts: 2,352 ✭✭✭mattser


    spurious wrote: »
    Chrome here too and it's working fine.
    You could try clearing cookies etc..

    When you say you are not seeing properties, are you not seeing them listed or on the map, or not able to get in to see the photos of the properties?

    Photos. Everything fine until I click on the property photo and then it takes an age.


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  • #252
    spurious
    Moderators, Category Moderators, Education Moderators Posts: 27,382 CMod ✭✭✭✭spurious


    A particular property or any property you click on?


  • #253
    mattser
    Registered Users, Registered Users 2 Posts: 2,352 ✭✭✭mattser


    spurious wrote: »
    A particular property or any property you click on?

    All of them. Cleared cookies & cache ( all time ). No difference.


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