Suspended with Pay.

dartboardio wrote: »

Would you just never return and start looking for more jobs? Or have the balls to go in and do the outcome meeting?

PS. I was there two years

Having been in similar circumstances to yours OP at around the same age and all where you’re just not interested in the job any more, I didn’t bother going back when I walked out. I’ve never been fired from a job, but at your age I had lost count of the number of jobs I’d had by that time.

I’ll just suggest that you take some time out to figure out what you do want to do, and get yourself in a better place mentally than you are right now. Not going back there doesn’t mean you haven’t any balls. From my perspective you’ve got massive cohones for posting under your username here when anon posting is permitted as far as I know (and now you do I guess :pac:), knowing that you were risking being torn apart by complete strangers online.

From the sounds of it you still have friends from the place which is more than I had when I walked out of one job and into the next one, and 20 years later I’m in a position which I actually really enjoy (and that was even after being self-employed for a few years - think call centre work sucks? Self-employment sucks donkeys balls big time, your mileage may vary but that was just my experience during the recession). Looking back now on it I could have made a career out of burning bridges

Genuinely though, all joking aside, it really isn’t anything I would hope you get too stressed out about, I don’t imagine you’ll have any trouble finding employment when you’re feeling better and you’ve had some time out to get a bit of perspective. In spite of the negative responses you’ve received on here, there’s plenty you have to be positive about. There are always plenty of opportunities when you’re in the right frame of mind, and hopefully in time you won’t allow this one temporary setback put you off going for whatever it is you really want to do in life

BDI wrote: »

Thread looks like an AA meeting.

in what way?

OP: go to the meeting; it's very hard to sack someone, if there's even a sliver of doubt as to the proper procedure having taken place, it's easier and safer to just put you on a PIP.

How is the head count there, op?

If they are (way) under head count you can probably save your job by apologising and saying you ll do better from now on.
Certainly if it is in a business that gets busy during this time of the year.

Just say you are very very sorry and explain to them that you wouldn't have done it if you weren't off your noggin on crack at the time

Was the meeting not today????

dartboardio wrote: »

It's a medium to large sized business, with about 400 people

Was more thinking about the team you are part of.
Service level is king nowadays. If your team needs 10 people to hit targets and there are already only 8 now, there is little chance they will make it 7 by kicking you out if you acknowledge you ****ed up and tell them you will do better.
Certainly if you have a period of proper behaviour before this all started, you just might get away with a warning.

Call centres have to be probably one of the worst places i have worked in. met great friends for life but have sadly lost friends to suicide due to the stress and depression they put on people,

My advice would be to get out while you can

banie01 wrote: »

The issue with that Service Level is...
What if it's gone up in DB's absence?

What if disconnects and repeat caller rate has noticeably dropped?
It's also not like others on the team don't already know why she was suspended.

Returning to a team after an issue like this without obvious sanction is a sure way to destroy cohesion imo.

Maybe. That is why i am curious about headcount. If they are on or over, he has no chance. If they are severely under, they will keep him

And when he is gone, your workload is definitely not going to come down any time soon.

What he did is indeed nothing short of screwing over the people he works with.
But it is the people he works for that will decide. And they have completely different interests.

dartboardio wrote: »

I know, I'm not going to, I meant previous work absences.

Meeting is tomorrow morning. Fingers crossed

Good luck, stay strong and state your case, confidently.

Not the end of the world if it doesn't work out.

dartboardio wrote: »

No, I got suspended this week and waiting to hear from them about meeting. Most likely next week.

Decided I'm going to write down a few points/summary that I want to mention in the meeting and go in and plead my case, hold my hands up, apologise, expect them to fire me but reassure them it'll be a lesson learned for my future employment or indeed if they give me another chance I'm willing to recommit 100% and see how that goes.

I get fairly awkward and fidgety in these formal meetings so gonna write a few notes down.

There have been a few absences due to my head not being in the right place somewhat recently and ill admit I lost motivation for my work, so hopefully they can see I'm willing to try and commit again, as when I started there I really enjoyed it.

Will keep ye updated whenever I hear about the meeting, and of course, the god forsaken outcome!

It will only torture me for months to come in my mind if I don't go back and try plead my case, wondering oh, what if I never lost the job etc!

You are being employed in a call centre to make and or receive calls. Disconnecting calls is basically you not doing what they are paying you for plus its creating a customer service / reputational problem for the company. You mention your head isnt in the right place. It sounds to be like you dont enjoy working there so I think its totally counterproductive to be working there at all. Having worked in a call centre myself its not meant for everyone. It is clearly not for you. Make it easier on everyone and get your head right and find a job you actually enjoy doing. Involving unions and asking for a second chance is diversionary and a waste of your time and the company's.

Best of luck tom OP

dartboardio wrote: »

With all due respect to you, I think you're reading parts of the thread and ignoring others, just to get a rise.

I do have ongoing personal issues, which affected my attendance, yes, already admitted that, but that's nothing to do with why I've gotten suspended, that's due to me thinking I could get away with disconnecting calls when they weren't fully resolved.

I did not say 'I am lazy' earlier in the thread, I clearly stated call centre work can make you lazy, due to the environment, and maybe I should return to active work, like running around a restaurant, or cafe,
I've made a mistake and owned it, but you continue to come across as an undesirable with your snotty remarks.


Thanks anyway for trying to help!

By the way, I have accepted feedback and thanked other Boardsies.. maybe if you bothered to read it all you'd know

I actually worked in a call centre as well and know exactly what you mean by "couldn't be arsed and just hanging up"
Where I worked , one person actually got an award for answering the most calls in a year , when the bosses eventually listened back it turned out she was only answering the phones with the company name and hanging up .. she kept her job and the award !
Another was caught doing something similar and had to write down every call and query and show it to the boss at the end of the day till she proved she was capable of working unsupervised.
Brazen it out and show up for the meeting and chalk it down to experience .

Well done Dartboardio. You climbed a personal mountain today.and whatever the outcome of the meeting you'll be able to move forward with a positive frame of mind. You'll find that having the courage to go to the meeting today will be a weapon to fight those self destructive demons when they creepy up on you in the future. Onwards and upwards! Now give yourself a bit if time to relax and switch off cos the anxiety about the meeting is over.