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Old closed accounts posts gone ..

  • 01-10-2019 02:01PM
    #1
    Hector Savage
    Registered Users, Registered Users 2 Posts: 8,809 ✭✭✭


    Hi,
    how come some old users accounts that are closed - not banned - have all posts removed ?

    is it GDPR ?

    It's a pity cos there were some classic posts from closed accounts - permabear comes to mind..


Comments

  • #2
    Boards.ie: Mark
    Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    Hi there,

    Yes, prior to the rollout of our updated GDPR policy and procedure in December 2018, erasure requests were handled differently and an account's entire posting history was deleted.

    How can I? User's guide to some features on the new site



  • #3
    Hector Savage
    Registered Users, Registered Users 2 Posts: 8,809 ✭✭✭Hector Savage


    So even if the closed poster didn't request it, they were wiped ?


  • #4
    Boards.ie: Mark
    Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    Posts were only deleted if an account holder requested erasure through the various methods outlined in the original announcement. You can't view all posts from a closed account via the dropdown menu that you could use for an open account, however, because the database doesn't distinguish between an account closed because of an erasure request and one that was simply closed.

    How can I? User's guide to some features on the new site



  • #5
    Beasty
    Administrators, Social & Fun Moderators, Sports Moderators, Paid Member Posts: 78,484 Admin ✭✭✭✭✭Beasty


    The Announcement of the change in approach can be seen here


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