Service pack deleted my Office Professional

the Guru · 16-09-2003 09:47PM #1

I tried to install Norton 2004 tonight and it advised me that i needed to upgrad my sevice pack so i Did
2hrs downloading it over my 56k

Then I tryed to install it and it gave me a error cant remember what it was a i was slightly annoyed but then I tryed to check my emails
and outlook gave me an error box saying the programme must be installed to run please install programme

My head is wrecked what the hell is going on !!!!!!

moridin · 17-09-2003 01:03PM

a) Find out what the error is

b) Check if other Office programs give similar errors

c) refer to a)

the Guru · 17-09-2003 03:49PM

The Error is the Programme needs to be installed again

and yes its the same with all the othere Office products

its a fu*king nightmare

LoLth · 17-09-2003 04:14PM

you sure its not:

The feature you are trying ot use is not currently installed, please insert the office CD.

In which case, well.. eh... insert the office CD.

Sometimes happens when you install service packs. Most annoying indeed though.

the Guru · 18-09-2003 08:18AM

Hi Lolth if i reinstall office will i lose all the Info I have on Outlook ??? Like email address and mails

and do you know why this happens

moridin · 18-09-2003 12:14PM

back up first... do a search on your HDD for *.pst and put them somewhere safe, then re-install

TacT · 18-09-2003 12:27PM

re-installing office will not delete any information you had within any of it's applications i.e your contacts etc in OE/OU will all be there just the same

It happens me after some update on win2k after a reformat - I just leave the cd in the drive and it picks back up whatever it needs after the service pack has been installed.

Service pack deleted my Office Professional

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