Which roadside assistance/tow service is best?

BlackandGreen · 27-03-2019 08:31PM #1

So if I'm going up the motorway and my car encounters problems and I need to get a tyre changed at the roadside or my car needs to be put up on a flatbed who would be your first choice to call?

I've heard a lot of sketchy things about the AA and after getting insurance with them a several years ago I wouldn't go back. I don't trust them.

My car (honda) has a little sticker on the windscreen with honda roadside assistance and I presume they'll send out whoever they have contracted, but its an 1800 number and feel like there's some sort of catch.

Now that I think of it, I'm pretty sure my policy might have roadside assistance again, I'm not sure.

I really need to put a plan in place and know who to contact rather than googling around like an eejit if something does happen.

tl:dr who do you prefer to use for recovery.

honda boi · 27-03-2019 08:58PM

I've had AA membership for a few years now.
Have it for me and the missus.
Used it a few times on the motorbike for multiple reasons. Either fixed it on the side of the road or been told it can be towed to wherever.
Same goes for the car.
Good for peace of mind especially if your in someone elses car.

biko · 28-03-2019 10:23AM

I only ever had to use roadside assistance once when my timing chain snapped.
Rang my insurer who sent a chap out to trailer it away.

Check first with your insurance company, you might already have roadside assistance.

mgbgt1978 · 28-03-2019 06:57PM

BlackandGreen wrote: »

So if I'm going up the motorway and my car encounters problems and I need to get a tyre changed at the roadside or my car needs to be put up on a flatbed who would be your first choice to call?

I've heard a lot of sketchy things about the AA and after getting insurance with them a several years ago I wouldn't go back. I don't trust them.

My car (honda) has a little sticker on the windscreen with honda roadside assistance and I presume they'll send out whoever they have contracted, but its an 1800 number and feel like there's some sort of catch.

Now that I think of it, I'm pretty sure my policy might have roadside assistance again, I'm not sure.

I really need to put a plan in place and know who to contact ratherthan googling around like an eejit if something does happen.

tl:dr who do you prefer to use for recovery.

In fairness maybe this is exactly what you should have tried 1st.
Honda Roadside Assistance is valid for the 1st three years of the car's life. Is your Car still under warranty and less than three years old ? Then you should have this cover.
Your Insurance Policy will tell you what (if any) Roadside Assistance they provide. Have a look at it , but be aware that some of the Insurers' Assistance Schemes are very restricted. The level of Assistance they are willing to provide may not be enough to cover your requirements.

TBH you will get all sorts of stories about every Roadside Assistance Companies. They (like practically all Companies) cannot please all of the people all the time. A lot of people would put the AA at the top of their list. Did you have an issue with them as an Insurer or was it regarding their Breakdown Service ?

Which roadside assistance/tow service is best?

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