Samsung S10, S10 Plus, S10 E, S10 5G

MiskyBoyy · 09-03-2019 01:20PM

Pre-applied screen protector marked in middle already from earphones in pocket with phone. Might end up trying white stone dome after all...

bazzz · 09-03-2019 01:58PM

jap gt wrote: »

Did anyone get an email to confirm claim for buds, not sure if it worked

I got an email today saying they are reviewing my claim and they'll get back to me in under seven days time. I had filled out the form yesterday evening via the website and not through the Samsung Members App.

dan786 · 09-03-2019 02:23PM

Claim can be tracked here, just need the claim ID and email address:

https://20191.samsungpromotions.claims/ie/en/pages/galaxybuds/track-my-claim

By the way, I received an email and a text from Samsung as confirmation for the claim.

PTH2009 · 09-03-2019 06:26PM

Anyone else's feel a bit warm too hold ??

Prism green S10

MiskyBoyy · 09-03-2019 06:38PM

I received a text this morning to say my claim had been recieved. Just checked on the track link and its validated already.

argentum · 09-03-2019 06:41PM

Just a couple of observations after 24 hrs with an S10.
The screen is a bit cartoony but still messing about with it to get the right setting.It doesn't seem as sharp as my S8
I really miss the LED notification light.I didn't realise that it would be gone even though the screen has moved up.It was also very handy to notify me when it was charging and fully charged.
The battery life is incredible compared to my S8

Cina · 09-03-2019 06:44PM

dan786 wrote: »

Claim can be tracked here, just need the claim ID and email address:

https://20191.samsungpromotions.claims/ie/en/pages/galaxybuds/track-my-claim

By the way, I received an email and a text from Samsung as confirmation for the claim.

Haven't gotten an email or text. Does it take a while?

dan786 · 09-03-2019 07:08PM

Cina wrote: »

Haven't gotten an email or text. Does it take a while?

About 14-15 hours.

ldr · 09-03-2019 09:07PM

Is anyone putting on a different screen protector?

Geimhreadh · 09-03-2019 10:13PM

Any one go through cpw to pre order and hear from them.

Pre ordered in Swords branch for an s10 with Vodafone.

Friday came and no word so tried calling but their phone went straight to voicemail that the system says was full.

Website has a big banner saying to wait for you shop to call you.

I m assuming right now they have to wait on stock from the providers but just wonder what others have heard?

Away at the moment so cant make the shop till next week.

Treviso · 09-03-2019 10:27PM

It's worrying that Vodafone are showing no stock of any S10 model on their website the minute the pre-order offer finished.

With all the problems reported about their pre-ordering system (myself included), I wouldn't be surprised if there's not a delay with the orders made at their stores as well. Hope I'm wrong

talla · 09-03-2019 11:07PM

Treviso wrote: »

It's worrying that Vodafone are showing no stock of any S10 model on their website the minute the pre-order offer finished.

With all the problems reported about their pre-ordering system (myself included), I wouldn't be surprised if there's not a delay with the orders made at their stores as well. Hope I'm wrong

I had tried using their online system to upgrade but couldnt complete the process.
Dropped into the store in Tallaght during the week and placed pre order there.
Called into the store yesterday at lunch time and they hadn't received any delivery of stock.
Called in again @ 6pm and they said they weren't getting any stock in, would be mid to late next week at the earliest - claimed they had got notification from Samsung that there were shortages.

Went around to Carphone warehouse and enquired had they any S10+ available, they initially said yes but when I said it was a vodafone upgrade they said they had none for Vodafone.

Received a call from the original Vodafone store 30 minutes later that they had finally received stock and phoe was available for collection - make of that what you will.

As always with vodafone, great network but customer service has gone diabolical and left hand doesnt know what the right hand is doing(its gone downhill rapidly since the upgrade of their systems in the last year).

allen175 · 10-03-2019 01:52AM

Has anyone noticed that the 1st camera on the back of the s10+ does nothing?

Was playing around with the cameras and I covered the 1st one with my finger and scrolled through the wide-angle, normal and telescopic one, and none of them were obscured by my finger...

This is the camera I am talking about.

Reati · 10-03-2019 08:27AM

allen175 wrote: »

Has anyone noticed that the 1st camera on the back of the s10+ does nothing?

Was playing around with the cameras and I covered the 1st one with my finger and scrolled through the wide-angle, normal and telescopic one, and none of them were obscured by my finger...

This is the camera I am talking about.

Tried this and my finger blocked it.

Edit: retried and its the same. The finger doesn't block it. I tried all modes and video too. What's going on there?

jap gt · 10-03-2019 09:09AM

allen175 wrote: »

Has anyone noticed that the 1st camera on the back of the s10+ does nothing?

Was playing around with the cameras and I covered the 1st one with my finger and scrolled through the wide-angle, normal and telescopic one, and none of them were obscured by my finger...

This is the camera I am talking about.

Mine is the same

TitianGerm · 10-03-2019 10:30AM

Is the telephoto not only for when you zoom in a certain distance?

Reati · 10-03-2019 10:35AM

TitianGerm wrote: »

Is the telephoto not only for when you zoom in a certain distance?

Tried that. Went full x10 zoom. Tried pro mode too. Very confused.

TitianGerm · 10-03-2019 10:36AM

Reati wrote: »

Tried that. Went full x10 zoom. Tried pro mode too. Very confused.

That is strange. Unless the camera knows it's been blocked and is defaulting to the other lens?

MiskyBoyy · 10-03-2019 10:45AM

TitianGerm wrote:

That is strange. Unless the camera knows it's been blocked and is defaulting to the other lens?

Just tried blocking the other 2 lenses and switching to telezoom. At first it showed my finger blocking it but waving the phone around a little got it to switch to the third lens. The mystery lens :P

Keith186 · 10-03-2019 12:15PM

Think I saw this mentioned somewhere else. It only does 30fps but if camera settings are set to 60fps it cant activate that lense.

Reati · 10-03-2019 01:07PM

Keith186 wrote: »

Think I saw this mentioned somewhere else. It only does 30fps but if camera settings are set to 60fps it cant activate that lense.

I don't understand that. Are you saying that's a video only lens?

Keith186 · 10-03-2019 01:51PM

Reati wrote: »

I don't understand that. Are you saying that's a video only lens?

I just read the lense doesn't work for 60 fps but then you would expect it to effect video only, not photos, so not sure what's going on with your phones. Don't have the phone myself.

allen175 · 10-03-2019 02:32PM

TitianGerm wrote: »

That is strange. Unless the camera knows it's been blocked and is defaulting to the other lens?

You are correct, I was messing around some more. if you zoom in it will use the telephoto camera, but if it gets blocked it will switch to the normal camera straight away.

TitianGerm · 10-03-2019 02:34PM

allen175 wrote: »

You are correct, I was messing around some more. if you zoom in it will use the telephoto camera, but if it gets blocked it will switch to the normal camera straight away.

Haha that was some guess :pac:

dan786 · 10-03-2019 03:46PM

Claim tracker:

Your claim has been successful and we shall be dispatching your free Galaxy Buds to the delivery address you gave on your claim within the 30 days from the date your claim was validated. Please check your emails for more information.

kilsmum · 10-03-2019 04:11PM

dan786 wrote:

Claim tracker:

dan786 wrote:

Your claim has been successful and we shall be dispatching your free Galaxy Buds to the delivery address you gave on your claim within the 30 days from the date your claim was validated. Please check your emails for more information.

When did you get the text and mail confirming your claim was received?

OldMrBrennan83 · 10-03-2019 04:12PM

The buds aren't actually released at all yet are they? Eglobal are showing as stock instead of preorder but Samsung don't even look to have stock at the minute.

dan786 · 10-03-2019 05:18PM

kilsmum wrote: »

When did you get the text and mail confirming your claim was received?

Yesterday noon.

kilsmum · 10-03-2019 05:36PM

dan786 wrote:

Yesterday noon.

I got mine at 10.30 this morning. It could be tomorrow so before l get confirmation so.

Mitch Connor · 10-03-2019 07:35PM

No benefits tab on my members app so I can't claim. annoying.

Samsung S10, S10 Plus, S10 E, S10 5G

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