Samsung S10, S10 Plus, S10 E, S10 5G

BobLeeSwagger · 08-03-2019 07:46PM

kilsmum wrote: »

Same here with the S10+. Nothing in the delivery package either

kilsmum

I received an email to say a trade in pack will be sent out & it wasn't sent out with the phone to give people time to transfer all data from the trade phone.

PATJOE · 08-03-2019 08:34PM

Anyone else not have the 'Benefits' tab in the Samsung Members App?

MiskyBoyy · 08-03-2019 08:40PM

PATJOE wrote: »

Anyone else not have the 'Benefits' tab in the Samsung Members App?

Yeah, no sign of it at all yet.

You can just use the website instead but it's "down for maintenance" right now.
https://www.samsung.com/ie/galaxys-preorder/

It also says "Claim your cashback" now so buds are all gone? I know U.S get $130 voucher but no idea how much we get.

kave2 · 08-03-2019 09:17PM

Widdensushi wrote: »

I just got a shipping notice for mine from eglobal,where they are shipping from it is 9th of March already,thats one way to speed up the journey.

Which one did you order? Snapdragon or Exynos? Snapdragon seems like much better this year.

kilsmum · 08-03-2019 09:26PM

I got as far as uploading the proof of purchase of the phone on the Samsung Ireland site and then got the message saying the site was down for maintenance.....

PTH2009 · 08-03-2019 09:53PM

What's the best too do

Charge fully before inserting sim and setting up or do it the same time as charging ???

Is there samsung switch so u can switch exactly everything over from ur old phone too this ?

MiskyBoyy · 08-03-2019 10:42PM

YouTube Premium are also giving a 4 month free trial to S10 owners. Just went to Paid memberships in the app and it was there for me. Cancelled auto renewal straight away.

dan786 · 08-03-2019 11:27PM

The claim site is working perfectly now for anyone yet to claim their.

jap gt · 09-03-2019 12:16AM

dan786 wrote: »

The claim site is working perfectly now for anyone yet to claim their.

Wont go past personal details for me

dan786 · 09-03-2019 12:20AM

jap gt wrote: »

Wont go past personal details for me

Well it took under 2 mins to complete the 6 steps. The site is working perfectly with load time of 1-2 seconds.

I claimed mine this morning before it crashed and just claimed 2 more few mins ago.

jap gt · 09-03-2019 12:48AM

dan786 wrote: »

Well it took under 2 mins to complete the 6 steps. The site is working perfectly with load time of 1-2 seconds.

I claimed mine this morning before it crashed and just claimed 2 more few mins ago.

Keep getting this screen

chrisire · 09-03-2019 12:53AM

jap gt wrote: »

Keep getting this screen

Same for me

Fr_Dougal · 09-03-2019 01:02AM

jap gt wrote: »

Keep getting this screen

Keep trying, page back and re-enter your details. Crashed for me about 10 times, got it eventually.

chrisire · 09-03-2019 01:10AM

Fr_Dougal wrote: »

Keep trying, page back and re-enter your details. Crashed for me about 10 times, got it eventually.

Cheers,got it after a good few attempts

PTH2009 · 09-03-2019 01:15AM

Currently charging phone

Do I insert the Sim card before I use the samsung switch ?

kaizersoze · 09-03-2019 01:53AM

PTH2009 wrote: »

Currently charging phone

Do I insert the Sim card before I use the samsung switch ?

I didn't and it worked. Call log didn't transfer though so it might need the SIM for that.

Davy · 09-03-2019 02:22AM

PTH2009 wrote: »

Currently charging phone

Do I insert the Sim card before I use the samsung switch ?

You don't need to but its better to have it in the new phone once you have backed up WhatsApp first.

PTH2009 · 09-03-2019 09:20AM

Find the phone a bit weird to hold and gets warm easy

Prob cause I have no cover on it

jap gt · 09-03-2019 09:55AM

Did anyone get an email to confirm claim for buds, not sure if it worked

kilsmum · 09-03-2019 09:57AM

jap gt wrote:

Did anyone get an email to confirm claim for buds, not sure if it worked

I got a claim number. No email confirmation yet.

kilsmum · 09-03-2019 10:00AM

For some reason my WhatsApp chats didn't copy over to my new S10+ properly.
I seem to be missing messages between December and yesterday.

Any ideas on how to sort it? I can see the messages when l put my sim back into my old phone.

Kilsmum

kesey · 09-03-2019 10:18AM

kilsmum wrote: »

For some reason my WhatsApp chats didn't copy over to my new S10+ properly.
I seem to be missing messages between December and yesterday.

Any ideas on how to sort it? I can see the messages when l put my sim back into my old phone.

Kilsmum

https://faq.whatsapp.com/en/android/28000019/

"Backing up to Google Drive
You can back up your chats and media to Google Drive, so if you change Android phones or get a new one, your chats and media are transferrable. We recommend connecting your phone to Wi-Fi prior to backing up your chats via Google Drive, as backup files can vary in size and consume mobile data, causing additional charges. Learn more about Google Drive backup:"

Cina · 09-03-2019 10:27AM

So those who traded in with Samsung. Any ideas how to return the old phone?

kilsmum · 09-03-2019 10:31AM

Thanks Kesey. Backed up the old phone. Did what you posted already. I'm still missing stuff.

kesey · 09-03-2019 10:35AM

kilsmum wrote: »

Thanks Kesey. Backed up the old phone. Did what you posted already. I'm still missing stuff.

I'm not doubting you, but did you follow these instructions:

https://faq.whatsapp.com/en/android/28000019/#create

https://faq.whatsapp.com/en/android/28000019/#restore

note about unistalling and re-installing Whatsapp

Make sure the same Google account that was used to perform the backup has been added to your phone.
Uninstall and reinstall WhatsApp.
After verifying your phone number, you'll be prompted to restore your chats and media from Google Drive. Tap RESTORE.
After the restoration process is complete, tap NEXT and your chats will be displayed once initialization is complete.
After restoring your chats, WhatsApp will begin restoring your media files.

kilsmum · 09-03-2019 10:38AM

I did all that. Still no joy

OldMrBrennan83 · 09-03-2019 10:42AM

Did you back up the phone in the settings or did you manually back up the WhatsApps from inside the app itself?

kilsmum · 09-03-2019 10:51AM

OldMrBrennan83 wrote:

Did you back up the phone in the settings or did you manually back up the WhatsApps from inside the app itself?

I did both. I have an automatic backup set up on my phone anyway. I backed up the WhatsApp to Google drive.

DylanK · 09-03-2019 11:24AM

Has anyone notice there are a few flaws on the phone?

1 - it took literally 10 second to switch on/off the location on quick setting panel.

2 - youtube app is always brighter than the brightness set previously. Brightness needs to adjust manually on youtube app.
Solution found - turn off video enhancer in advance setting

3 - tap to show the Always On Display content has 2 second of delay.

4 - the dual aperture mechanism on camera sounds VERY loud when adjusting aperture.

anyone encounter any problem at all or it is just me?

chrisire · 09-03-2019 12:50PM

DylanK wrote: »

Has anyone notice there are a few flaws on the phone?

1 - it took literally 10 second to switch on/off the location on quick setting panel.

2 - youtube app is always brighter than the brightness set previously. Brightness needs to adjust manually on youtube app.
Solution found - turn off video enhancer in advance setting

3 - tap to show the Always On Display content has 2 second of delay.

4 - the dual aperture mechanism on camera sounds VERY loud when adjusting aperture.

anyone encounter any problem at all or it is just me?

1. Switches straight away for me.

3. Maybe half a second before it comes on.

4.Can only barely hear the camera.

I'm using the s10,might be worth dong a factory reset.

Samsung S10, S10 Plus, S10 E, S10 5G

Comments